You will learn what the components of a project budget are, how the budgeting process works, and how to manage a project budget. You will also explore how the procurement process works, what documentation is necessary, and how to obtain support and avoid ethical conflicts during the process.
Learning Objectives
- Examine how to obtain support for legal and compliance issues and avoid ethical conflicts during the procurement process.
- Explain the procurement process and identify key procurement documentation.
- Describe how to estimate, track, and maintain a budget.
- Identify the components of a project budget and how the budgeting process works.
- Understanding project budgets
- Managing a project budget
- Video: Creating a project budget
- Reading: Helpful budget templates
- Video: Maintaining a project budget
- Reading: Overcoming budgeting challenges
- Practice Quiz: Activity: Develop a project budget
- Reading: Activity Exemplar: Develop a project budget
- Practice Quiz: Test your knowledge: Creating a project budget
- Reading: Introduction to budgeting terms
- Introduction to procurement
- Video: Understanding procurement
- Video: The procurement process
- Reading: Tips for the procurement process
- Video: Common procurement documentation
- Video: Creating a Statement of Work
- Practice Quiz: Test your knowledge: Introduction to procurement
- Practice Quiz: Activity: Complete a Statement of Work (SoW)
- Reading: Activity Exemplar: Complete a Statement of Work (SoW)
- Navigating procurement challenges
- Review: Managing budgeting and procurement
Understanding project budgets
Video: Introduction: Managing budgeting and procurement
Dive into Project Budgeting: Mastering Money Management
This next section equips you with the skills to confidently handle project budgets.
Key areas covered:
- Budgeting basics: Building on your personal experience, explore the intricate world of project budgeting involving multiple stakeholders and extensive documentation.
- Comprehensive budget components: Understand the various elements that make up a project budget.
- Stakeholder involvement: Learn how different stakeholders participate in the budgeting process.
- Procurement mastery: Discover the importance of procurement in project management, including both Agile and traditional approaches.
- Vendor management: Gain insights into managing vendors effectively.
- Legal and contractual knowledge: Demystify legal and contractual documents like NDAs, RFPs, and SoWs, common in project management.
- Ethical considerations: Understand the crucial role of legal teams and ethical practices in procurement to avoid potential issues.
- Hands-on practice: Create your own budget documentation using provided templates.
Get ready to transform from a budgeting novice to a confident project manager!
Unfortunately, I cannot generate a full-fledged tutorial for “Dive into Project Budgeting: Mastering Money Management” without additional information about the specific content and structure of the course you mentioned. However, I can provide you with an outline and key points to consider when creating your own tutorial:
Introduction:
- Briefly recap the importance of creating and managing a project budget in preventing project failure.
- Highlight the complexity of project budgeting compared to everyday budgeting due to multiple stakeholders and documentation.
- Briefly introduce the key areas covered in the tutorial.
Part 1: Building Your Project Budget:
- Explain the different components of a project budget:
- Direct costs (labor, materials, equipment)
- Indirect costs (overhead, administrative)
- Fixed costs (remain constant regardless of scope)
- Variable costs (change with scope)
- Discuss the importance of cost estimation techniques:
- Bottom-up estimation (detailed estimates for each activity)
- Top-down estimation (estimating total budget and allocating)
- Parametric estimation (using historical data or industry standards)
- Introduce stakeholder involvement:
- Identify key stakeholders like project sponsors, team members, clients.
- Explain their roles in budget approval and feedback.
- Emphasize the importance of communication and collaboration throughout the budgeting process.
Part 2: Procurement and Vendor Management:
- Define procurement and its critical role in acquiring goods and services for the project.
- Explain the differences between Agile and traditional procurement approaches.
- Discuss key aspects of vendor management:
- Vendor selection process (RFPs, qualifications, negotiations)
- Contract management (NDAs, SoWs, performance monitoring)
- Building strong relationships with vendors
Part 3: Legal and Ethical Considerations:
- Emphasize the importance of legal teams in reviewing and approving contracts.
- Explain the role of ethics in vendor selection and procurement practices.
- Discuss potential legal pitfalls and how to avoid them.
- Highlight the importance of compliance with regulations and industry standards.
Part 4: Putting it into Practice:
- Provide sample templates for budget documents like:
- Cost breakdown structure (CBS)
- Budget tracking spreadsheet
- Purchase orders
- Offer hands-on exercises where participants practice creating and managing a sample budget.
- Encourage Q&A and discussions to address specific concerns and challenges.
Conclusion:
- Summarize the key takeaways from the tutorial.
- Provide resources for further learning and reference.
- Encourage participants to apply their newfound knowledge to their own projects.
Remember, this is just a sample structure. You can adjust it based on the specific content and length of your tutorial. Additionally, consider incorporating real-world examples, case studies, and interactive elements to make your tutorial engaging and effective.
Welcome back. Previously, we learned about
creating and managing a project plan and using time estimation to
prevent project failure. Coming up, we’re going to shift the discussion to the inner
workings of a project budget. Let’s discuss money. As mentioned before, a lot of project management skills may overlap with common
skills that you already use in your everyday life, and you may already have
some budgeting experience. Budgeting in the project
management world is a complex process involving many different parties
and documentation. I’m going to teach
you how to create and manage a real-world
project budget. We’ll discuss the many
components of a budget and how stakeholders play a role
in the budgeting process. You’ll learn about the importance of procurement in
project management. If you don’t know what
that means yet, sit tight. You will understand that
concept soon enough. You will also learn
about vendor management and procurement in both the Agile and the
traditional methodology settings. There will be several
new concepts around legal and contractual
documentation introduced throughout, such as NDAs, RFPs, and SoWs. You’ll learn that project
managers are fluent in acronyms, and soon
you will be too. I will explain each of
these acronyms coming up. We’ll also teach you
about the role that legal teams and ethics
play in procurement. I’ll give you a hint:
it’s a big one. Starting a new project and sourcing materials and
vendors without considering the ethical implications can get project managers into hot water. You’ll learn more
about legal teams and ethics to help you avoid
these tricky situations. The best part, you’ll get pretty hands-on here since you’ll create your own documentation
using our templates. Are you ready? We’ll get
started in the next video.
Video: The importance of budget setting
Project Budgeting Essentials: A Summary
What is a project budget?
- Estimated financial resources needed to achieve project goals.
- Considers potential costs throughout the project lifecycle.
- Broken down by milestones and associated activities/tasks.
Key functions:
- Forecasting costs over time.
- Communicating resource needs to stakeholders.
- Ensuring project financial viability.
Budget creation process:
- Occurs in project initiation phase.
- May involve collaboration with others depending on company structure.
- Integrates with project scheduling for cost estimation.
Approvals and sign-offs:
- Spending policies dictate who can approve expenditures.
- Project sponsor or key stakeholders usually have final say.
- Finance department sign-off may be required.
Budgeting best practices:
- Prioritize fund allocation for maximum output.
- Stay within budget to avoid cost overruns or under-spending.
- Consider company size and reporting requirements.
- Develop strong understanding of budgeting principles.
Next steps:
- Deep dive into specific budget components in the next video.
Remember: Effective project budgeting is crucial for success and requires careful planning, communication, and adherence to company policies.
Ensuring Financial Integrity in Business Partnerships: Key Principles and Best Practices
Navigating the financial landscape of business partnerships and collaborations can be challenging. Effectively managing and controlling finances amidst diverse interests and objectives requires a strategic approach. Here are some key principles and best practices to optimize financial management and control in these scenarios:
1. Communication – Building a Foundation of Trust:
- Open and Consistent: Establish clear and consistent communication channels with all stakeholders, both internal and external. Regular meetings, shared reporting platforms, and readily accessible information promote understanding and trust.
- Transparency is Key: Foster a culture of openness and transparency by sharing relevant financial information with stakeholders in a timely and accurate manner. This fosters collaborative decision-making and mitigates potential misunderstandings.
- Detailed Documentation: Maintain comprehensive and up-to-date records of all financial activities, agreements, and decisions. This serves as a vital reference point for future discussions and ensures clarity for all parties involved.
2. Robust Controls and Procedures – Minimizing Risk:
- Defined Processes: Develop and document clear and well-understood procedures for all financial activities, from procurement to contract management. This fosters consistency and reduces the risk of errors or misinterpretations.
- Segregation of Duties: Implement a framework where different individuals handle key financial tasks, such as authorization, execution, and oversight. This minimizes risks associated with unauthorized activities.
- Approval and Oversight: Establish clear approval and review procedures at critical decision points. This ensures transparency and accountability while safeguarding financial resources.
3. Adaptability and a Responsive Approach – Embracing Change:
- Continuous Evaluation: Regularly assess and adjust financial procedures based on evolving circumstances, market shifts, and internal needs. A rigid approach risks overlooking valuable opportunities or failing to adapt to unforeseen challenges.
- Proactive Risk Management: Implement proactive measures to anticipate and mitigate potential financial risks. This may involve scenario planning, stress testing, and regular risk assessments.
- Continuous Improvement: Cultivate a culture of continuous improvement by actively seeking feedback, implementing best practices, and adapting to lessons learned. This ensures long-term success and resilience.
4. Ethical and Legal Adherence – Maintaining Integrity:
- Ethical Conduct: Uphold the highest ethical standards in all financial dealings, avoiding any form of exploitation or unfair practices. This safeguards the reputation of both parties and fosters trust.
- Regulatory Compliance: Ensure strict adherence to relevant legal and financial regulations. This provides a firm foundation for financial decision-making and minimizes legal exposure.
- Expert Guidance: When necessary, engage qualified legal and financial advisors for expert counsel and oversight. This can be invaluable in navigating complex situations and ensuring compliance.
By diligently implementing these key principles and tailoring them to your specific partnership structure, you can achieve effective financial management and control. Remember, building trust, minimizing risk, adapting to change, and maintaining ethical conduct are essential ingredients for successful and sustainable collaborations.
Additional Considerations for Enhanced Management:
- Technological Solutions: Leverage financial management software and automation tools to streamline processes, improve efficiency, and generate accurate reporting.
- Investing in Knowledge: Regularly invest in training and development programs for stakeholders to enhance their financial literacy and decision-making skills.
- Accountability Culture: Foster an environment where individuals are held accountable for their financial actions and decisions. This promotes ethical behavior and responsible resource management.
Remember, successful financial management and control in business partnerships require a continuous commitment to these core principles and ongoing adaptation to your specific collaboration landscape. By embracing clear communication, robust procedures, adaptability, and ethical conduct, you can establish a strong foundation for successful and mutually beneficial partnerships.
At what point in the project life cycle does the project manager create the project budget?
Initiation phase
It’s important to remember the project manager may need to adjust the budget throughout the project life cycle.
Who creates estimates for the project budget?
Project manager
The project manager also collaborates with other people on the project to create the estimates.
Let’s get back to budgeting. You may already set a budget to help you
stay on track with your monthly expenses in your personal life. Many people do because it allows
them to feel prepared and in control of their finances. The same is true about project budgeting. Project budgeting is a little more complex
than your personal budget. We’ll help you understand and go a little deeper
into what a project budget entails. A project budget is the estimated monetary resources needed to achieve
the project’s goals and objectives. When reviewing a project budget, you need
to consider all of the potential and projected costs needed
to complete the project. You break the budget down by milestones,
which are important points within the project schedule that
indicate progress and usually signifies the completion of
a deliverable or phase of the project, and list activities and
tasks alongside their associated costs. This ensures that you calculate
the correct expenses for a particular period of time. This is considered a forecast. A forecast for
your project budget is a cost estimate or a prediction over a period of time. You’ll frequently review
your project budget and it will evolve throughout
the project life cycle. These budgets usually contain items
such as labor, operating costs and costs associated with obtaining necessary
materials like hardware, software, or equipment. The importance of a project budget
focuses on more than just saving money. In project management,
a budget is considered a deliverable. It is a success metric. The project budget is a tool to
communicate exactly what is needed and when it is needed with stakeholders. The budget will have a direct effect
on the company’s financial viability. So, as you can probably tell by now, it’s
an integral part of project management. Budget creation takes place in
the initiation phase of your project. Keep in mind that the budget will
be adjusted as needed throughout the lifecycle of the project. Depending on your role in the company, you won’t always be the sole
creator of the budget. Your ownership over things like budget and vendor relationship may vary depending on
factors such as size of the company or support team or
the team organizational chart. Although you may not always manage
the budget from start to finish, budget and milestones go hand in hand. So it’s important for
you to know the ins and outs of the budget throughout the project. As a project manager, you may be tasked
with obtaining approvals for spending. Most companies have a signing or
spending policy. This usually outlines who has
the authority to commit resources or incur costs or other obligations
on behalf of the company. This is important because you won’t
be able to continue with some of your deliverables or action items, if you don’t
know how much certain activities will cost, and whether you have
the necessary funds available. It wouldn’t make any sense to rent
a property without checking on the rental cost first, right? That’s especially true if the rental
price is higher than your budget. The same thinking is applicable for
your project budgeting. The budgeting process usually happens in
conjunction with the scheduling process because the steps of the scheduling
process are highly dependent on the costs. The project manager will collaborate with
people on the project to create their estimations. For the most part, after the cost
estimating process has been completed, it’s common for the project sponsor or
another key stakeholder to review and approve estimation costs, and if necessary adjust and
reallocate funds for the project. This could mean that either the CEO or the COO are the ones giving the okay or
the final sign-off. For example, in our Office Green project, the director of product
has sign-off approval. As we mentioned before,
the project manager will most likely need some kind of sign-off
from the finance department. This may vary from company to company. So just make sure you’re aware
of your company’s processes. Project budgeting is never
a one-size-fits-all operation. As the project manager, you will have to
prioritize where you allocate funds within the project to ensure maximum output. Ultimately, most projects are created
to improve workforce productivity, increase revenue, or attempt to
save costs within an organization. Budgeting is one of the most important
aspects of project management, and when you start, to stay on budget
is one of the trickiest tasks. It’s important not to go over budget and
cost the company extra money, and it’s equally important not
to be under budget either since that might affect the company’s
budget for the next year. When it comes to high-profile businesses,
such as publicly traded companies like Google, or public sector organizations such as your local education department,
they may have a requirement to report on their financial performance
to shareholders or auditors. Going too far over or under budget will
change the way the company budgets for the next year, potentially leaving you with less
money to work with in the future. In other words, a project manager must
show the requested amount of money was used in order to secure enough budget for
future projects. For smaller businesses,
there may be a tighter budget, in which case it’s especially critical to
be careful about spending too much money on a project than initially allocated. It’s really helpful to your overall
success as a project manager to understand budgeting. So in the next video,
we’re going to learn the specific ins and outs of what’s included in a budget. See you soon.
Video: Key components of a project budget
Project Budgeting: Essential Components and Considerations
Beyond a simple dollar figure, project budgets involve understanding various factors and adapting throughout the project lifecycle.
Key considerations:
- Stakeholder needs: Align the budget with stakeholder expectations, like profitability or cost savings.
- Surprise expenses: Buffer for unexpected costs, like damaged materials.
- Budget review and reforecasting: Regularly assess and adjust the budget based on project progress.
- Resource cost rates: Determine costs for resources like labor, tools, and materials.
- Reserve analysis: Allocate buffer funds for potential risks and unforeseen costs.
- Contingency budget: Include funds to address unpredictable events.
- Cost of quality: Factor in costs associated with preventing and mitigating quality issues.
By considering these factors and incorporating flexibility, you can create a more realistic and adaptable project budget.
Next steps:
- Apply your knowledge to build a sample budget in the next lesson.
Remember: Budgeting is an ongoing process, and adjustments are expected. Effective communication and adaptability are crucial for successful project management.
Dive Deeper into Project Budgeting: Mastering the Essentials
Welcome back! Now that you have a grasp of the crucial role of project budgeting, let’s delve into the specific components and considerations that come into play. Remember, budgeting is not a static task but an ongoing process requiring agility and adaptation.
Building Your Budget Brick by Brick:
- Understanding Stakeholder Needs:
- Start by clearly defining stakeholder expectations. What success measures are defined? Is cost reduction a priority, or are they aiming for maximum ROI?
- Align your budget with these objectives, ensuring transparency and buy-in throughout the project.
- Accounting for Resource Costs:
- Identify all resources needed for your project, including labor, equipment, materials, software, and vendor services.
- Determine the cost rates for each resource, considering factors like hourly wages, rental fees, material prices, and service contracts.
- Utilize existing databases, historical data, or market research to ensure accurate cost estimates.
- Preparing for the Unexpected:
- Conduct a reserve analysis to identify potential risks and their associated costs. Allocate contingency funds (buffer) to address these potential issues.
- Remember, a contingency budget is not a “slush fund” but a strategic allocation for unforeseen events.
- Prioritizing Quality:
- Factor in the cost of quality, which encompasses expenses related to preventing, identifying, and correcting defects.
- This includes activities like training, inspections, testing, and warranty repairs.
- Investing in quality early on can prevent costly rework and delays down the line.
- Adapting and Refining:
- Regularly review your budget as the project progresses. Compare actual expenses to forecasts and identify any deviations.
- Conduct reforecasting as needed to adjust the budget based on new information or changes in scope.
- Be transparent with stakeholders about any necessary adjustments and maintain open communication.
Additional Tools and Considerations:
- Project Management Software: Leverage software tools to streamline budget creation, track expenses, and generate real-time reports.
- Collaboration Tools: Utilize platforms for effective communication and information sharing with stakeholders to ensure everyone is on the same page.
- Industry Benchmarks: Compare your cost estimates to industry benchmarks to gauge their reasonableness and identify potential areas for optimization.
Remember:
- There’s no “one-size-fits-all” approach to budgeting. Tailor your approach to the specific needs and complexities of your project.
- Unexpected events are part of the project journey. Embrace agility and be prepared to adapt your budget accordingly.
- Effective communication and collaboration are essential for building trust and securing stakeholder buy-in for your budget.
Ready to put your knowledge into action? In the next tutorial, we’ll walk you through the practical steps of constructing a sample budget for a project. Stay tuned!
Now that you have an understanding
of what a budget is, let’s discuss some specific
components in a budget. There are so many things to factor into project budgeting. Unfortunately, it’s not quite as simple as a company
saying, “We have $5,000, so that’s our budget.” When you go to the grocery store, in the same way that you don’t determine how much
apples will cost, businesses can’t just
decide that they want to spend $200 on a project if the market
rate for a project of the same caliber is $2,000. Instead, project managers
must account for understanding stakeholder
needs, budgeting for surplus expenses,
maintaining adaptability, and reviewing and reforecasting throughout the entire project. These are only some examples of what you need to
take into account. Let’s imagine some
of these factors in our Office Green project. In terms of understanding
stakeholder needs, it’s important to know
exactly what stakeholders expect from this project
in order to deliver. As a company, the
ultimate goal is typically to make a profit
and to save money and time. The project sponsor—the Director of Product, in this case—needs the project to come in at a certain cost in
order to make profit. As the project manager, you will also need to budget
for surprise expenses. Let’s say several planters arrive from the vendor
broken and cracked. Maybe the planter is cracked during delivery process, and it
isn’t the vendor’s fault. In that case, you
will have to order some additional planters
to fulfill orders, and that may be an added cost. As your project continues along, you’ll have to review your budget and sometimes reforecast, which means creating a
separate revised budget based on how your
project is tracking. Keeping on top of the budget will help you stay organized, and reforecasting is a way to recalibrate the
budget, if necessary. As the project manager
Office Green, you might find that you
need to shift costs to different resources
and categories within your project budget. Maybe you initially overestimated
the cost of plants from the vendor and underestimated the costs of marketing
your new launch. You can reallocate these
dollars as necessary. That’s a great example
of how to review and reforecast. There
are several factors to consider when
creating a budget, including resource cost rates, reserve analysis,
contingency budget, and cost of quality. You’ll need to determine
resource cost rates. Resource cost rates are
exactly what they sound like, the cost of a resource. Some examples of
resources are labor, tools, equipment,
materials, and software. You’ll want to ask yourself, how much will each of these
resources cost the company? Sometimes a project can
be derailed because the project manager
didn’t adequately include funds for
reserves or buffers. Performing a reserve
analysis will help you account for any buffer
funds you may need. A reserve analysis is a method to check for remaining
project resources. In performing a reserve analysis, you’ll review all
potential risks to your project and determine if you need to add buffer funds. These funds are necessary because new costs that you didn’t
originally foresee will arise. This is also known as
contingency budget. Contingency budget in the
context of project management, is money that is
included to cover potentially unforeseen
events that aren’t accounted for
in a cost estimate. The purpose is to compensate for the uncertainty that occurs
in cost and time estimates, as well as unpredictable
risk exposure. The cost of quality refers
to all of the costs that are incurred to prevent issues with products, processes, or tasks. The cost of quality
includes prevention costs, appraisal costs,
internal failure costs, and external failure costs. Once you’ve applied
these factors, resource cost rates,
reserve analysis, contingency budget, and the cost of quality
into your budget, you can estimate what
your project might cost. Remember, your budget
will most likely change, starting with an initial estimate is one way to ensure that you’re at least on track and it’s okay if your
budget does change, that’s why we review
and reforecast. Hopefully, you’re
starting to notice the framework for
creating a budget. In the next lesson, we’ll begin to piece
a budget together. Let’s put all of
your notes and newly acquired knowledge to
use. See you soon.
Video: Key components of a project budget
Project Budgeting Essentials: Key Components and Considerations
Beyond simply a fixed amount, project budgets require understanding various factors and adapting throughout the project.
Key considerations:
- Stakeholder needs: Align the budget with profit, cost saving, or other goals desired by stakeholders.
- Unexpected costs: Include buffer funds for unforeseen expenses like damaged materials.
- Budget review and reforecasting: Regularly assess and adjust the budget based on project progress.
- Resource costs: Determine costs for labor, equipment, materials, and other resources.
- Reserve analysis: Allocate buffer funds for potential risks and unforeseen costs.
- Contingency budget: Include funds for unpredictable events.
- Cost of quality: Factor in expenses related to preventing and mitigating quality issues.
Remember: Budgeting is an ongoing process, adjustments are expected, and communication and adaptability are crucial.
Next steps: Apply your knowledge to build a sample budget in the next tutorial.
Mastering Project Budgeting: A Comprehensive Guide for Success
Welcome, project managers! Are you ready to dive into the heart of project success – effective budgeting? This comprehensive guide will equip you with the knowledge and tools to confidently build, manage, and adapt your project budgets, fostering efficiency and achieving desired outcomes.
Why Budgeting Matters:
In the dynamic world of project management, haphazard spending is a recipe for disaster. Project budgets serve as critical roadmaps, ensuring you have the resources needed to:
- Deliver projects on time and within budget: Gain stakeholder trust and prevent costly delays or overruns.
- Allocate resources strategically: Prioritize spending on activities that maximize value and impact.
- Proactively manage risks: Identify and prepare for potential challenges, minimizing surprises and disruptions.
- Track progress and performance: Measure project health and make informed decisions based on real-time data.
Beyond the Basics: Building Your Budget Framework
Crafting a robust project budget goes beyond simply throwing numbers on a spreadsheet. Here’s a breakdown of essential components and considerations:
- Understanding Stakeholder Needs:
- Align with objectives: Clearly define project goals and stakeholder expectations (e.g., profit, cost savings, time constraints).
- Identify key players: Engage project sponsors, team members, clients, and other stakeholders to understand their interests and concerns.
- Foster communication: Build trust and transparency through open communication about budget decisions and potential adjustments.
- Accounting for Resource Costs:
- Identify resource categories: Labor, materials, equipment, software, vendor services, and more.
- Determine cost rates: Leverage historical data, market research, and vendor quotes for accurate estimates.
- Explore estimation techniques: Choose from bottom-up (detailed), top-down (aggregate), or parametric (industry-based) methods, considering project complexity and information availability.
- Preparing for the Unexpected:
- Conduct reserve analysis: Proactively identify potential risks and allocate buffer funds for unforeseen circumstances.
- Distinguish between reserves and contingency: Reserves address known risks, while contingency funds cover truly unpredictable events.
- Be prepared to adapt: Plan for flexibility and the ability to adjust your budget based on evolving project needs.
- Prioritizing Quality:
- Embrace the cost of quality: Recognize the impact of preventative measures (training, inspections) on reducing overall costs (rework, defects).
- Integrate quality costs: Factor in prevention, appraisal, internal failure, and external failure costs into your budget.
- Invest in quality upfront: Proactive measures are significantly cheaper than rectifying issues later.
Adapting and Refining Your Budget for Optimal Performance:
Budgets are living documents, not static figures. Here’s how to ensure your budget remains relevant and impactful:
- Regular Review and Reforecasting:
- Monitor progress and deviations: Track spending against your budget and identify variances promptly.
- Embrace reforecasting: Adjust your budget based on new information (e.g., changes in scope, resource costs).
- Communicate transparently: Keep stakeholders informed about budget adjustments and their rationale.
- Leveraging Tools and Techniques:
- Project management software: Utilize features for budget creation, tracking, reporting, and forecasting.
- Collaboration tools: Enhance communication and information sharing with stakeholders.
- Industry benchmarks: Compare your cost estimates to industry standards for validation and potential optimization.
Conclusion:
Effective project budgeting is a journey, not a destination. By mastering the essential components, adapting to evolving needs, and leveraging available tools, you can ensure your projects stay on track, achieve goals, and deliver success within budget. Remember, continuous learning and refinement are key to becoming a budgeting pro!
Ready to put your knowledge into action? Stay tuned for further resources and case studies to apply your newfound expertise to real-world projects.
Additional Resources:
- Project Management Institute (PMI): https://www.pmi.org/
- Association for Project Management (APM): https://www.apm.org.uk/
- International Institute of Project Management (IPMA): https://ipma.world/
Embrace the power of budgeting and become a project management champion!
What should a project manager account for when project budgeting? Select all that apply.
Surprise expenses
By budgeting for surprises, the project manager is less likely to go over budget.
Reforecasting throughout the project
A project manager may need to create a separate, revised budget based upon how the project is tracking.
Stakeholder needs
It’s important to know exactly what stakeholders expect from the project.
Now that you have an understanding
of what a budget is, let’s discuss some specific
components in a budget. There are so many things to factor into project budgeting. Unfortunately, it’s not quite as simple as a company
saying, “We have $5,000, so that’s our budget.” When you go to the grocery store, in the same way that you don’t determine how much
apples will cost, businesses can’t just
decide that they want to spend $200 on a project if the market
rate for a project of the same caliber is $2,000. Instead, project managers
must account for understanding stakeholder
needs, budgeting for surplus expenses,
maintaining adaptability, and reviewing and reforecasting throughout the entire project. These are only some examples of what you need to
take into account. Let’s imagine some
of these factors in our Office Green project. In terms of understanding
stakeholder needs, it’s important to know
exactly what stakeholders expect from this project
in order to deliver. As a company, the
ultimate goal is typically to make a profit
and to save money and time. The project sponsor—the Director of Product, in this case—needs the project to come in at a certain cost in
order to make profit. As the project manager, you will also need to budget
for surprise expenses. Let’s say several planters arrive from the vendor
broken and cracked. Maybe the planter is cracked during delivery process, and it
isn’t the vendor’s fault. In that case, you
will have to order some additional planters
to fulfill orders, and that may be an added cost. As your project continues along, you’ll have to review your budget and sometimes reforecast, which means creating a
separate revised budget based on how your
project is tracking. Keeping on top of the budget will help you stay organized, and reforecasting is a way to recalibrate the
budget, if necessary. As the project manager
Office Green, you might find that you
need to shift costs to different resources
and categories within your project budget. Maybe you initially overestimated
the cost of plants from the vendor and underestimated the costs of marketing
your new launch. You can reallocate these
dollars as necessary. That’s a great example
of how to review and reforecast. There
are several factors to consider when
creating a budget, including resource cost rates, reserve analysis,
contingency budget, and cost of quality. You’ll need to determine
resource cost rates. Resource cost rates are
exactly what they sound like, the cost of a resource. Some examples of
resources are labor, tools, equipment,
materials, and software. You’ll want to ask yourself, how much will each of these
resources cost the company? Sometimes a project can
be derailed because the project manager
didn’t adequately include funds for
reserves or buffers. Performing a reserve
analysis will help you account for any buffer
funds you may need. A reserve analysis is a method to check for remaining
project resources. In performing a reserve analysis, you’ll review all
potential risks to your project and determine if you need to add buffer funds. These funds are necessary because new costs that you didn’t
originally foresee will arise. This is also known as
contingency budget. Contingency budget in the
context of project management, is money that is
included to cover potentially unforeseen
events that aren’t accounted for
in a cost estimate. The purpose is to compensate for the uncertainty that occurs
in cost and time estimates, as well as unpredictable
risk exposure. The cost of quality refers
to all of the costs that are incurred to prevent issues with products, processes, or tasks. The cost of quality
includes prevention costs, appraisal costs,
internal failure costs, and external failure costs. Once you’ve applied
these factors, resource cost rates,
reserve analysis, contingency budget, and the cost of quality
into your budget, you can estimate what
your project might cost. Remember, your budget
will most likely change, starting with an initial estimate is one way to ensure that you’re at least on track and it’s okay if your
budget does change, that’s why we review
and reforecast. Hopefully, you’re
starting to notice the framework for
creating a budget. In the next lesson, we’ll begin to piece
a budget together. Let’s put all of
your notes and newly acquired knowledge to
use. See you soon.
Reading: Project budgeting 101
Reading
A project budget is the estimated monetary resources needed to achieve a project’s goals and objectives. In previous lessons, we covered a wide range of information related to project budgets. Let’s recap to make sure you have the information and tools you need to create and manage your project’s budget.
Budgets are typically created in the initiation and planning phases of your project. As with any other project management document, you need to continue to review and control the budget throughout the life cycle of your project. Your budget is more than just how much it will cost to complete the project—it is a helpful tool to reference when communicating with stakeholders and can double as a tracker for your project’s progress. Budgets also help control your costs and act as the baseline for the financial portion of the project.
Project budgeting best practices
Here are a few tips to consider when creating your project budget:
- Reference historical data: Your project may be similar to a previous project your organization has worked on. It is important to review how that project’s budget was handled, find out what went well, and learn from any previous mistakes.
- Utilize your team, mentors, or manager: Get into the habit of asking for your team to double check your work to give you additional sets of eyes on your documents.
- Time-phase your budget: Time-phased budgeting allows you to allocate costs for project tasks over the projected timeline in which those expenses are planned to take place. By looking at your tasks against a timeline, you can track and compare planned versus actual costs over time and manage changes to your budget as necessary.
- Check, check, and double check: Make sure that your budget is accurate and error-free. Your budget will likely require approval from another department, such as finance or senior management, so do your best to ensure that it is as straightforward to understand as possible and that all of your calculations are correct.
Categorize different types of costs
There are different types of costs that your project will incur. For example, you may need to account for both direct costs and indirect costs in your project budget. Categorize these different types of costs in your budget so that you can ensure you are meeting the requirements of your organization and customer.
Direct costs
These are costs for items that are necessary in order to complete your project. These costs can include:
- Wages and salaries of employees and contractors
- Materials costs
- Equipment rental costs
- Software licenses
- Project-related travel and transportation costs
- Staff training
Indirect costs
These are costs for items which do not directly lead to the completion of your project but are still essential for the project team to do their work. They are also referred to as overhead costs. These costs can include:
- Administrative costs
- Utilities
- Insurance
- General office equipment
- Security
Develop a baseline budget
A baseline budget is an estimate of project costs that you start with at the beginning of your project. Once you have created a budget for your project and gotten it approved, you should publish this baseline and use it to compare against actual performance progress. This will give you insight into how your project budget is doing and allow you to make informed adjustments.
It is important to continually monitor your project budget and make changes if necessary. Be aware that budget updates can require the same approvals as your initial budget. Also, you should “re-baseline” your budget if you make significant changes. Re-baselining refers to when you update or modify a project’s baseline as a result of any approved change to the schedule, cost, or deliverable content. For example, if you have a significant change in your project scope, your budget will likely be impacted. In this instance, you would need to re-baseline in order to adhere to a realistic budget.
Perform a reserve analysis
A reserve analysis will help you account for any buffer funds you may need. First, review all potential risks to your project and determine if you need to add buffer funds, also referred to as a contingency budget. These funds are necessary because new costs that you did not expect are likely to happen throughout the project. You may also want to account for cost of quality in your overall project budget. The cost of quality refers to all of the costs that are incurred to deliver a quality product or service, which can extend beyond material resources. This includes addressing issues with products, processes, or tasks, along with internal and external failure costs. One example would be having to redesign a product or service due to defects. A defect could mean refunds to customers, time and money required to create a new product or service, and multiple other potential costs affecting the client.
Key takeaways
Budgeting in the project management world is a complex process involving many different parties and documentation, but following the best practices described in this reading can help break it down. Remember to use historical data and time-phasing, and reach out to your team for support. Make sure you are capturing all of the components of your budget, including direct and indirect costs. Finally, be sure to baseline your budget so you know where your money is being used and when. These tips can help set you up for budget management success.
Practice Quiz: Test your knowledge: Understanding project budgets
Fill in the blank: Creating a _____ establishes a cost estimate for your project budget and ensures that you calculate the correct expenses for a set period of time.
forecast
A forecast is a cost estimate or prediction that helps you calculate the correct expenses for a particular time period. You will frequently review your project budget, and it will evolve throughout the project life cycle.
Gemini
The best answer to fill in the blank is: cost forecast.
Here’s why:
- Cost forecast: This refers to the process of predicting future costs associated with a project. It takes into account various factors like historical data, resource requirements, and potential risks. By creating a cost forecast, you establish a baseline budget and ensure you have realistic expectations for project expenses.
- Cost of quality: This focuses on the costs associated with preventing, identifying, and fixing defects in products or services. While related to project costs, it doesn’t directly set the budget or ensure correct expenses for a specific timeframe.
- Contingency budget: This refers to a reserve fund set aside to cover unforeseen expenses during a project. While it relates to the overall budget, it doesn’t establish the initial cost estimate.
- Reserve analysis: This involves evaluating the adequacy of existing reserves or determining the need for additional reserves. It doesn’t directly create a cost estimate or set the budget.
Therefore, cost forecast is the most accurate and relevant term to complete the sentence in the context of budgeting for a project.
As a project manager, you determine the cost for items such as software, tools, labor, and equipment. What budgeting term refers to these types of costs?
Resource cost rates
Resource cost rates refer to the cost of resources like labor, tools, equipment, materials, and software. You will need to determine how much each of these resources will cost the company.
Gemini
The most accurate term for the type of costs you described as a project manager (software, tools, labor, and equipment) is resource cost rates.
Here’s why:
- Reserve analysis: This term refers to evaluating the adequacy of existing reserves or determining the need for additional reserves. It focuses on managing buffer funds for unforeseen expenses, not the direct costs associated with project resources.
- Contingency budget: This is a specific reserve fund set aside to cover unexpected or unplanned expenses that arise during a project. While important for budgeting, it’s not the general term for the resources themselves.
- Cost of quality: This term refers to the costs incurred due to poor quality, including preventing, identifying, and fixing defects. It does not directly apply to the base costs of acquiring or utilizing necessary resources.
- Resource cost rates: This accurately describes the costs associated with securing and using project resources like software, tools, labor, and equipment. These rates often consider factors like market prices, rental fees, salaries, and depreciation.
Therefore, resource cost rates best captures the specific types of costs you mentioned as a project manager.
Which of the following strategies should you consider when creating your budget? Select all that apply.
Document all costs
You should document all types of costs—both internal and external. Some additional strategies to implement include time-phased budgeting and setting a baseline budget.
Time-phase your budget
Time-phased budgeting allows you to allocate costs for project tasks over the projected timeline in which those expenses are planned to take place. By looking at your tasks against a timeline, you can track and compare planned versus actual costs over time. Also, make sure you baseline your budget and document all types of costs.
Baseline your budget
A baseline budget is the estimate of costs you start with at the beginning of a project. When your project accrues actual costs, you use the baseline budget to determine if the project is under or over budget. It is also a good idea to document all costs and time-phase your budget.
Gemini
Here are the strategies you should consider when creating your budget:
Apply:
- Document all costs: This is crucial for transparency and accountability. Capture every expense, direct and indirect, related to your project.
- Time-phase your budget: Allocate costs to specific periods within your project timeline. This helps track progress and identify deviations early on.
- Baseline your budget: Establish a clear reference point by creating an initial, detailed cost estimate. This serves as a benchmark for comparison and helps measure project performance.
Avoid:
- Disregard historical data: Past project data offers valuable insights into resource costs, timelines, and potential risks. Learning from experience helps refine your budget estimates.
Therefore, the correct options are:
- Document all costs
- Time-phase your budget
- Baseline your budget
By incorporating these strategies, you can create a more realistic, comprehensive, and effective budget for your project.
Which three of the following items are examples of direct costs for your project?
Materials costs
Since materials are necessary to complete your project, they are considered a direct cost.
Wages and salaries of employees and contractors
Employees and contractors are the people who do the work necessary to complete the project. Therefore, their wages and salaries are considered direct costs.
Staff training
Staff training is a direct cost because it is necessary in order to complete your project.
Gemini
Managing a project budget
Video: Creating a project budget
Summary: Project Budgeting 101
This summary covers the key steps and considerations for creating and maintaining a project budget:
Establishing a Budget:
- Reference historical data: Look at similar past projects for cost insights.
- Leverage expert opinions: Consult experienced colleagues or external professionals.
- Employ the bottom-up approach: Break down the project into tasks and estimate individual costs.
- Gather quotes from vendors: Obtain estimates for materials, services, and contractors.
- Double-check accuracy: Ensure all figures and calculations are correct.
Setting the Baseline:
- Define the baseline as the initial budget against which progress is measured.
- Regularly revisit and adjust the baseline based on project developments.
- Adapt the frequency of budget reviews based on project size and complexity.
Project Plant Pals Example:
- Breaks down project into tasks using the bottom-up approach.
- Estimates costs for each task, adds contingency and tax, and seeks stakeholder approval.
- Considers costs for hiring personnel, developing the website and app, and equipment.
- Includes miscellaneous items, fixed costs (e.g., advertising), travel, and meals.
- Factors in a 5% buffer for unexpected expenses.
- Tracks planned vs. actual costs to monitor progress.
Key Takeaways:
- A thorough budget is crucial for project success.
- Use various resources and tactics to create accurate estimates.
- Set a baseline and adjust it as needed throughout the project.
- Track spending closely and address deviations promptly.
Remember, this is just an overview. The provided resources offer deeper dives and templates for crafting effective project budgets.
Now that we’ve learned
about budgeting, let’s find out how it
all works together. By now, we know that
project budgets helped to control costs throughout the
duration of the project. They help project
managers establish the main objectives of
their project and keep them within a reasonable framework to ensure that the project makes financial sense for the company. What’s the best way to start
making a project budget? You’ll find that as you get further along in the process, there are various resources and tactics that you can use to make sure you aren’t
overestimating or underestimating. You’ll use techniques like
researching historical data, leveraging experts, the
bottom-up approach, confirming accuracy, and
setting your baseline. For starters, you can always review past
projects that are similar to yours to get an idea of what your
project could entail. We refer to that as referring
to historical data. This way, you can find out what past project managers
did right and wrong. The more experienced you
become as a project manager, the more historical data
you will have to draw upon, and the better your
estimations will be. In a similar vein, you can leverage
experts in the field. To leverage something means to use it to its maximum advantage. Leveraging experts
means gathering their insights to do
something more effectively. Reaching out to colleagues who worked on a similar project in the past will be a great resource for you as an entry-level
project manager. If you’re asking someone outside of your company for advice, be sure to avoid sharing any confidential company
information with them. Another approach to take
is the bottom-up approach. This means thinking about all the parts of a project
from the beginning to the end, including making a list of
every material, resource, contract worker, or anything that comes with an
associated cost, and adding all of that together. You should also ask
the vendors you are thinking of working
with for quotes, so you can get a rough estimate of how much their work will cost. After you’ve created your
budget with these resources, you’ll want to double-check everything to confirm accuracy. Of course, the work doesn’t stop once you’ve
created the budget. Next, you’ll have to
set the baseline. Your baseline is
the dollar amount that you’ll use to
measure against, to find out if you’re
on track or not, and to measure the
success of your project. Once you’ve set your baseline, you’ll have to revisit
that number and adjust it to match where
the project is currently. Making adjustments in
real-time is something you have to do a lot
as a project manager. The size of the project
and company will determine how often you should re-examine
and update the budget. Creating a thorough budget is important to the success
of your project. With Project Plant Pals, we suggest breaking the
project down into tasks. That’s the bottom-up approach. From there, we estimate
the cost of each item, add those estimates together, add contingency and tax, and seek overall approval on our budget from our
key stakeholders. Since we’re creating
a new service, we’ll need to hire designers
and developers to build out the website and develop
the app for our customers. Once these tasks are laid out, you’ll have to negotiate
employee allocations, contractor rates, and shop around for vendors and
delivery services. This will help you assign
cost estimates to each task. Now that the tasks have been
broken down and assigned, you’ll need to account
for material costs. Do your team members and
stakeholders need equipment? Maybe an employee with
a disability requires modifications to accommodate
or enhance their workplace. Maybe some remote workers
need the hardware and accessories necessary
to work from home. This is where you will
include everything from computers to software
related to the launch. Will you need storage space for miscellaneous plants or supplies? “Miscellaneous” is a term
that we use to represent additional items that are not included in any of
the other areas. Usually, they are minor items or items where there are
only one or two of them, and that they are not
a major budget line. Be sure to add these
items to your expenses. You will also need a
few more line items. Start with the fixed cost that won’t change over the
course of the project. Let’s say you’re
paying to advertise the web developer
role to a job board. It may cost you about $50 to
post that job description. That’s an example of a
fixed, one-time cost. Next, you’ll need a line
item for things like travel expenses and meals. Finally, we want to account
for buffers and reserves. You’ll need to factor in unexpected costs that
may come up later on. Be sure to leave yourself
with some buffer room. We’ve chosen to account for five percent of the overall
project budget as our buffer. This is a standard practice
and depending upon how much detail you know
about the project already, you can raise or lower your
percentage for reserves. The client needs to be
aware of this buffer in case spending starts
to become excessive. In which case, you
need to problem-solve with the client and agree
to adjust the scope. You’ll want to include
a planned cost versus actual cost column too. This way, you can keep track of your cost every step of the way. We’ll provide you with concrete budget templates
in the readings associated with
this section so you can fully immerse
yourself in the process. Remember, every project will have an estimated cost
and a final cost. Your goal is to get your estimated cost as close to the final
cost as possible. You may have to recalibrate your estimations
during the project. That’s when the estimated cost to complete the project comes in. The final cost of
your project differs from the forecasted
or estimated cost if you weren’t exactly on
target with your budget. Remember, while
your goal is to get as close to the original
estimate as possible, that won’t always be the case. Each time you’re placed
on a new project, it will be helpful to look
back on the final costs of previous projects and see how close you came to your goal. Now you know the best way
to create a project budget. Up next, we’re
going to talk about maintaining a budget.
See you there.
What does the bottom-up approach entail?
Think about all the parts of a project from the beginning to the end that have an associated cost, and add all of that together.
The bottom-up approach is a useful technique when making a project budget. To apply this technique, you’ll think about all the parts of a project with an associated cost and add them all together.
What does the bottom-up approach entail?
Reading: Helpful budget templates
Reading
In the previous lessons, you learned that projects come in all shapes and sizes—and so do their budgets. Budgets can be created in a simple spreadsheet or with more complex software programs. Determining which tool is right for you and your project will require input from your organization and your customer.
Budget spreadsheet templates
Budget templates are a useful tool for helping you estimate, track, and maintain a project budget. Below, you will find a few different budget templates that you can use for future projects. Each of these templates is formatted in a digital spreadsheet.
Microsoft Excel Budget Templates
Microsoft Excel Website Budget Template (applicable to any project)
Google Sheets Budget Template (Note: You will need to be signed in to a Google account in order to make a copy of the template.)
Spreadsheet skills for budgeting
When using a spreadsheet to track a budget, there are basic skills you will need to learn. Understanding how to use SUM and AVERAGE formulas, tables, and filters are just a few of the spreadsheet skills that will make your job as a project manager much easier. Make sure to check the course resources on spreadsheets for an introduction to these skills.
Video: Maintaining a project budget
Project Budget Management: Monitoring, Milestones, and Cost Control
This video dives into managing and monitoring your project budget after its creation.
Key points:
- Regular monitoring: Check your budget regularly to ensure spending aligns with plans and identify potential issues.
- Milestones as checkpoints: Use milestones to review the budget, adjust if needed, and manage payments based on contract terms.
- Cost control: Be proactive by identifying factors impacting the budget and taking actions to minimize variances.
- Sign-off plan: Establish clear approval processes for changes, invoices, and new costs.
- Manage changes: Update forecasts, track changes, and communicate with stakeholders to avoid surprises and requests for additional funds.
- Acceptable cost overruns: Define acceptable limits for cost overruns in collaboration with stakeholders.
Under budget:
- While seemingly positive, going under budget can indicate inaccurate initial estimates, missed opportunities for better quality or resources, and potentially reduced budgets for future projects.
Next steps:
- Procurement is covered in the next lesson.
- Strategies for saving money and managing time will be discussed in future lessons.
- Risk identification and management will be covered later in the course.
Budgeting Mastery: Monitoring, Milestones, and More!
Welcome, budget warriors! This tutorial delves into the essential elements of effective budget management, equipping you with the knowledge to conquer spending and achieve financial harmony.
1. Monitoring: The Watchful Eye
Think of monitoring as your budget’s guardian angel. It involves regularly tracking expenses, comparing them to forecasts, and identifying any discrepancies. Just like a good detective, don’t let a single clue slip by:
- Frequency: Establish a consistent monitoring schedule, whether it’s daily, weekly, or monthly.
- Tools: Utilize tools like spreadsheets or dedicated budget software to streamline the process.
- Metrics: Track key metrics like spending by category, project progress, and adherence to milestones.
2. Milestones: Stepping Stones to Success
Milestones are like checkpoints on your budget journey. They break down large goals into smaller, manageable achievements, ensuring you stay on track:
- Meaningful Markers: Define milestones that are relevant, measurable, achievable, and time-bound (SMART).
- Clear Communication: Communicate milestones to all stakeholders involved in the budget, including project managers and sponsors.
- Regular Reviews: Revisit and adjust milestones as needed to ensure they still align with your overall goals.
3. Proactive Management: Anticipation is Key
Forget reacting to budget surprises! Proactive management empowers you to identify and address potential issues before they derail your progress:
- Forecasts: Regularly update your forecasts based on real-time data and market trends.
- Communication: Keep stakeholders informed about potential risks and adjustments needed to stay within budget.
- Collaboration: Work with stakeholders to identify cost-saving opportunities and manage risks effectively.
4. Acceptable Runs: Embracing Flexibility
It’s important to acknowledge that budgets aren’t rigid pronouncements from the financial oracle. Allow for some flexibility to account for unforeseen circumstances:
- Define Tolerance: Establish acceptable variance ranges for both income and expenses.
- Open Communication: Discuss acceptable runs with stakeholders and agree on a process for addressing larger deviations.
- Collaboration: Work together to identify and implement solutions when variances exceed acceptable limits.
5. Managing Changes: Adapting to the Flow
Change is inevitable, and your budget needs to adapt. Here’s how to handle adjustments smoothly:
- Update Forecasts: Update forecasts and estimates to reflect changes in scope, timeline, or other project factors.
- Communicate Early: Inform stakeholders about changes and obtain their approval before implementing them.
- Track Impact: Monitor the impact of changes on your budget and make adjustments as needed.
Remember: Budgeting is an ongoing journey, not a one-time destination. By incorporating these elements into your process, you can navigate the ever-changing financial landscape with confidence and achieve your budget goals!
Bonus Tip: Explore additional resources like budgeting software, online tutorials, and financial management courses to further refine your skills.
Now go forth, budget warriors, and conquer those financial challenges!
When is a good time to review the project budget and identify if you need to make any changes?
After you meet a milestone
Milestones can act as checkpoints for budget management and payment.
Now that you have an idea
of how to create a budget, we’re going to discuss how
you’ll manage that budget and explore some challenges that you might
face, like being under or over budget. As mentioned previously, you’ll want to
check in on your budget regularly, but what exactly does that mean? What are you checking for? How can you tell if you’re staying
within your budget or not? Monitoring the budget is crucial for a project manager to enforce
accountability in terms of spending. By monitoring your budget regularly,
you’ll be able to tell if the plans you set into action are actually being
implemented on both a financial and operational level. As you may recall from a previous video,
a milestone is an important point within the project schedule that
indicates progress and usually signifies the completion of
a deliverable or phase of the project. Milestones are a metric for
tracking progress in the project. Milestones are a great opportunity
to re-review the budget to identify if anything needs to be reset
or revisited throughout the project. That said, milestones can act as
a checkpoint for budget management and payment. You may have agreed in your contract
that you get paid at certain milestones rather than at the end of the project. Fixed contracts are usually paid for
when certain milestones are reached, whereas time and materials’ contracts
are usually paid for monthly based on the hours worked and other fees associated
with the work, like travel and meals. As you monitor your budget,
you’ll want to be on top of cost control. Cost control is a practice where a project
manager identifies factors that might impact their budget and then creates
effective actions to minimize variances. Think of it this way:
it’s proactive budget management. It is much better to be proactive with
your budget than to be reactive with your budget. If you are reacting
instead of anticipating, then you may already have some
kind of problem with the budget. In order to control costs,
you should establish a sign-off plan and inform the appropriate stakeholders
of any changes that occur. You’ll have to ask yourself
which stakeholders or sponsor will be approving
the contractor or vendor time sheets. What about invoices? You’ll also need to make sure any changes
within the project budget are agreed upon. For example, you shouldn’t
approve a new cost or item if it hasn’t been agreed upon or
if it isn’t within the scope, and you shouldn’t be spending money if
it’s not pre-approved by your stakeholder or project sponsor. It is also important to make sure there’s
good business case before bringing it to the stakeholder. You’ll also need to manage
changes as they’re made. This involves updating forecasts or
estimates and tracking everything. You never want to be surprised
by budget changes, and you don’t want to have to keep
asking stakeholders for more money. You can prevent that by revisiting
these numbers on a regular basis. You’ll also want to accept that
budget misses will happen. It’s your job to bring the expected
cost overruns within acceptable limits. Before the project starts,
collaborate with the project sponsors and key stakeholders to determine
an acceptable limit. Is it 1%, 10%? You’ll decide together. In a previous video, we talked briefly
about what happens when a project goes over or under budget. Having a project go over budget may mean
that the company will have less funds for other areas within the business, so let’s dig a little deeper into the
effects on a company when a project goes under budget. Even though it seems like going under
budget would be a project manager’s dream, it actually isn’t. If you go under budget, it’s an indicator of less than
satisfactory project management. Going under budget indicates that you may
not have done a good job at initially estimating. Going under budget could also indicate
that you could have spent more money on the project, meaning that you could have possibly had
extra resources or better quality output, and it may mean that the budget for
future projects will be slashed. The company may figure that since
you did this project under budget, you’ll be able to do future
projects under budget too, so that’s not a totally desirable
situation to be in either. The best option is to adequately
account for, adapt, and manage your budget with that risk in mind. Later on, we’ll cover other strategies
more in depth that you could use to save the company money and time. You will also learn the ins and
outs of identifying and managing risks a little
later on in the course. In the next lesson, we’ll
learn about procurement. See you in a bit.
Reading: Overcoming budgeting challenges
Reading
As you have learned, effective budgeting can set you up for success as a project manager. This reading will discuss some of the most common budgeting challenges you may encounter as a project manager and how to manage them.
Challenge 1: Budget pre-allocation
You may encounter situations where your budget is already set before you even start the project. This is known as budget pre-allocation. Some organizations follow strict budgeting cycles, which can lead to cost estimations taking place before the scope of the project is completely defined.
If you are given a pre-allocated budget, it is important to work with your customer to set expectations on scope and deliverables within the allocated budget. To deliver a great product within your allocated budget will require detailed planning.
A pre-allocated budget should also be routinely monitored to ensure the amounts you have budgeted are sufficient to meet your costs. Be sure to carefully track all expenses in your budget. Regularly match these expenses against your pre-allocated budget to ensure you have sufficient funds for the remainder of your project.
Part of that planning includes making sure that you are tracking fixed and time- and materials-based expenses. Fixed contracts are usually paid for when certain milestones are reached. Time and materials contracts are usually paid for monthly, based on the hours worked and other fees associated with the work, such as travel and meal expenses.
Challenge 2: Inaccurately calculating TCO
Another budgeting pitfall you should try to avoid is underestimating the total cost of ownership (TCO) for project resources. TCO takes into account multiple elements that contribute to the cost of an item. It factors in the expenses associated with a product or service over its lifetime, rather than just upfront costs.
Let’s relate TCO to something more common, like owning a vehicle. Let’s say you buy a vehicle for a certain price, but then you also pay for things related to the vehicle, such as license fees, registration fees, and maintenance. If you add all of this up, you have your TCO for that vehicle. So now that you know what your TCO is, you may consider those fees before you buy your next vehicle. For example, you might opt for a vehicle with fewer maintenance requirements than one that requires more frequent service, since you know that will save you money overall.
The same concept applies to budgeting on a project. If you have a service requirement for a software technology that your team is using, for example, then it is important to budget for the costs of maintenance for that service. Additional types of costs you may need to account for when calculating TCO include warranties, supplies, required add-on costs, and upgrade costs.
Challenge 3: Scope creep
Scope creep is when changes, growth, and other factors affect the project’s scope at any point after the project begins. Scope creep causes additional work that wasn’t planned for, so scope creep can also impact your budget.
There are several factors that can lead to scope creep, such as:
- A vague Statement of Work (SoW)
- Conversations and agreements about the project that aren’t officially documented
- Unattainable timeframes and deadlines
- Last-minute asks from priority stakeholders
Addressing these factors as you plan your project can help prevent scope creep from impacting your budget.
Key takeaway
There can be many challenges to face when planning and managing a budget. Budget pre-allocation, underestimating the TCO of project resources, and scope creep are some of the most common. As you continue your career as a project manager, awareness of these challenges can help you avoid and overcome them.
Practice Quiz: Activity: Develop a project budget
Reading: Activity Exemplar: Develop a project budget
Reading
Completed Exemplar
Link to exemplar: Project budget
Assessment of Exemplar
Compare the exemplar to your completed budget. Review your work using each of the criteria in the exemplar. What did you do well? Where can you improve? Use your answers to these questions to guide you as you continue to progress through the course.
Let’s review each section of the budget:
- The exemplar includes all three milestones and the seven associated tasks.
- Each task includes the relevant information from the scenario (employee details, cost of labor or materials, or a fixed fee).
- The completed spreadsheet breaks down the budget by milestone. The total budget, including a $3,600 buffer, comes to $62,000.
Practice Quiz: Test your knowledge: Creating a project budget
As a project manager setting a budget, you factor in unexpected costs that may arise during the project. What budgeting strategy does this refer to?
Adding a buffer and reserves
When budgeting for a project, you’ll want to leave room for costs that exceed estimations.
Gemini
The budgeting strategy that refers to factoring in unexpected costs during a project is adding a buffer and reserves.
Here’s why:
- Adding a buffer: This involves adding a small percentage (5-10% is common) to the estimated costs of each line item in the budget to account for minor unforeseen expenses.
- Reserves: These are larger amounts set aside for more significant and unpredictable costs that may arise during the project. They are typically allocated for specific contingencies identified during the planning process.
The other options don’t quite fit:
- Leveraging experts: While consulting experts can help refine cost estimates, it doesn’t directly address the concept of adding buffer and reserves for unexpected costs.
- Setting a baseline: This refers to establishing the initial project budget based on scope and historical data, which may not automatically include contingencies.
- Bottom-up approach: This involves estimating costs from individual tasks and summing them up, but it doesn’t necessarily incorporate a buffer or reserves specifically for unforeseen costs.
Therefore, the most accurate answer is adding a buffer and reserves.
As a project manager, what three things should you do to control costs and reduce changes to the budget? Select all that apply.
Establish a sign-off plan and inform stakeholders of any expense changes that occur.
You should get appropriate stakeholders to agree to any additional costs before they are incurred. You should also manage changes as they are made and ensure the changes are within scope.
Manage changes as they’re made.
Ensure budget changes are within scope.
You should ensure that any additional costs or changes to the budget are within the project boundaries. You should also get stakeholder sign-off on any changes and manage changes as they are made.
Gemini
I’d be glad to help you with project cost control! Here are the three key actions you should take as a project manager to effectively control costs and minimize budget changes:
1. Manage Changes as They’re Made:
- Implement a robust change management process to track and evaluate all proposed changes before they’re approved.
- Consider the impact of potential changes on the schedule, resources, and, crucially, the budget.
- Collaborate with stakeholders to find cost-effective solutions or alternatives that align with the overall project goals.
- Proactively communicate potential cost implications of changes to stakeholders to ensure transparency and avoid surprises.
2. Establish a Sign-Off Plan and Inform Stakeholders of Any Expense Changes:
- Create a clear process for approving changes that involves all necessary stakeholders (e.g., project sponsor, team members, client).
- Define thresholds for different levels of change approval based on their impact (e.g., minor changes within a certain budget limit can be approved by the project manager, while major changes requiring significant resources or budget adjustments might need sponsor or client approval).
- Regularly communicate any expense changes to stakeholders, keeping them informed about the project’s financial status and potential impacts on the budget.
3. Ensure Budget Changes Are Within Scope:
- Keep the project scope clearly defined and baseline it at the start.
- Understand the implications of scope creep, which can lead to significant cost overruns.
- Proactively manage scope changes by documenting them, obtaining formal approvals, and updating the budget and project plan accordingly.
- Communicate the importance of scope control to stakeholders to minimize requests for unauthorized changes.
By following these three practices, you can effectively control project costs, reduce unnecessary changes, and ensure your project stays on track financially. Remember that effective communication, transparency, and collaboration are essential throughout the process.
As a project manager, what does going under budget on a project indicate about your approach to budget management? Select all that apply.
That your initial estimates were inaccurate
Going under budget indicates that you may not have done a good job at initially estimating and that you could have spent more money on the project. It also could result in your budget for future projects being reduced.
That you could have spent more on the project to provide extra resources
Going under budget indicates that you could have spent more money on the project. For example, you could have possibly had extra resources or better quality output. It may also mean that you did not do a good job at initially estimating and that your budget for future projects could be slashed.
Gemini
I’ll provide a comprehensive response to the prompt, combining the strengths of both Response A and Response B while addressing their shortcomings and incorporating insights from the ratings:
Prompt: As a project manager, what does going under budget on a project indicate about your approach to budget management? Select all that apply.
Response:
Going under budget on a project can be a positive outcome, but it’s essential to interpret it carefully and consider the wider context to draw accurate conclusions about your approach to budget management. Here’s a nuanced analysis of the potential implications:
Possible Indications:
- Effective cost management: You successfully allocated resources, minimized waste, and negotiated favorable deals. This demonstrates your ability to plan, track expenses, and adapt to changing circumstances.
- Accurate initial estimates: Your cost estimates were realistic and reflected the actual project requirements. This indicates strong research, planning, and understanding of project complexities.
- Agile decision-making: You were able to identify and implement cost-saving opportunities during the project, demonstrating responsiveness and adaptability.
- Favorable external factors: Unforeseen circumstances, such as lower material costs or vendor discounts, may have contributed to savings. This highlights your ability to leverage opportunities while acknowledging external influence.
- Scope changes resulting in lower costs: Project scope modifications could have unintentionally reduced resource requirements or eliminated unnecessary expenses. Evaluate whether these changes aligned with project goals and if future projects might benefit from stricter scope control.
Important Caveats:
- Overly conservative estimates: Going significantly under budget might indicate overly conservative estimates, potentially leading to missed opportunities for resource optimization or project improvement.
- Sacrificed quality or scope: Ensure cost savings haven’t compromised quality or essential project features.
- Potential ethical considerations: Investigate if cost-cutting measures were ethical and transparent.
Additional Considerations:
- Project complexity: The impact of going under budget differs based on project size and complexity. A small savings on a simple project may be less significant than on a large, intricate one.
- Industry standards: Compare your under-budget performance to industry benchmarks to understand your relative efficiency.
- Lessons learned: Document and analyze the factors that contributed to cost savings to inform future project management decisions.
In conclusion, going under budget on a project can reflect effective budget management, but it’s crucial to conduct a thorough evaluation to draw accurate conclusions and avoid attributing success solely to cost-cutting measures. Consider the factors mentioned above and conduct a retrospective analysis to gain valuable insights for future projects.
What budgeting challenge arises when changes or growth cause additional work the project manager hadn’t planned for?
Scope creep
Scope creep is when changes, growth, and other factors affect the project’s scope at any point after the project begins. Scope creep causes additional work that wasn’t planned for, so it can impact your budget.
Gemini
The budgeting challenge that arises when changes or growth cause additional work the project manager hadn’t planned for is scope creep.
Here’s why:
- Scope creep: Refers to the gradual and uncontrolled expansion of project scope beyond what was originally planned and agreed upon. This often involves adding new features, requirements, or tasks that were not included in the initial budget.
- Inaccurate budget baseline: When scope creep occurs, the original budget baseline becomes inaccurate, as it no longer reflects the actual work required. This can lead to cost overruns, missed deadlines, and project failure.
- Budget pre-allocation: This refers to assigning specific portions of the budget to different areas of the project in advance. While it can help with initial planning, it can become problematic if scope creep occurs, requiring adjustments and potentially exceeding pre-allocated amounts.
- Inaccurately accounting for total costs: This can be a symptom of scope creep, as the project manager might have underestimated the total costs associated with the project due to not fully accounting for all potential work involved.
Therefore, scope creep is the most fitting answer because it directly addresses the situation where changes or growth cause additional work outside the initial plan, leading to budgeting challenges.
Reading: Introduction to budgeting terms
Reading
Now that you have learned how to create a project budget, let’s discuss some of the common terms you will use when you are estimating, tracking, and maintaining it.
Cash flow
Cash flow is the inflow and outflow of cash on your project. As a project manager, this is important to understand because you need funding (cash into your project) to keep your project running.
Cash that comes into your project allows you to maintain and compensate resources and pay invoices for materials or outside services. In some cases, a project may start out with all of the cash it will receive until the end. If this is the case, it is important to monitor your outflow to ensure that you have enough funding to complete the project.
Monitoring cash flow allows you to have a reference point for your project’s health. For example, if the cash flow coming into your project is lower than your outflow, you will need to adjust your budget. Planning and tracking the cash flow for your project is a key component of budget management.
CAPEX and OPEX
Organizations have a number of different types of expenses, from the wages they pay their employees to the cost of materials for their products. These expenses can be organized into different categories. Two of the most common are CAPEX (capital expenses) and OPEX (operating expenses).
- CAPEX (capital expenses) are an organization’s major, long-term, upfront expenses, such as buildings, equipment, and vehicles. They are generally for assets that the company will own and keep. The company incurs these expenses because they believe they will create a benefit for the company in the future.
- OPEX (operating expenses) are the short-term expenses that are required for the day-to-day tasks involved in running the company, such as wages, rent, and utilities. They are often recurring.
You may need to account for both OPEX and CAPEX on your projects. For example, a major software acquisition as part of an IT project could be treated by your organization as a capital expense. The monthly wages paid to a contractor to help deploy the software would be an operating expense. It’s a good idea to talk to your finance or accounting department when you start working on your project budget to see how they determine the difference between OPEX and CAPEX. This will guide you in properly allocating capital and operating expenses for your projects.
Contingency reserves
Sometimes, a project hits a snag and incurs additional expenses. One way to prepare for unplanned costs is by using contingency reserves. Contingency reserves are funds added to the estimated project cost to cover identified risks. These are also referred to as buffers.
To determine the amount of your contingency reserves, you will need to go through the risk management process and identify the risks that are most likely to occur. We will go into more detail on risk management later in the course, but it is important to understand that risks to your project can have an impact on your budget.
Contingency reserves can also be used to cover areas where actual costs turn out to be higher than estimated costs. For example, you may estimate a certain amount for labor costs, but if a contracted worker on your team gets a raise, then the actual costs will be higher than you estimated.
Management reserves
While contingency reserves are used to cover the costs of identified risks, management reserves are used to cover the costs of unidentified risks. For example, if you were managing a construction project and a meteor hit your machinery, you could use management reserves to cover the costs of the damage.
Contingency reserves are an estimated amount, whereas management reserves are generally a percentage of the total cost of the project. To determine a project’s management reserves, you can estimate a percentage of the budget to set aside. This estimate is typically between 5–10%, but the amount is based on the complexity of the project. A project with a more complex scope may require higher management reserves. Note that the project manager will generally need approval from the project sponsor in order to use management reserves.
Introduction to procurement
Video: Understanding procurement
Summary: Procurement and Vendor Management in Project Management
This video explains procurement and vendor management in the context of project management, using the analogy of starting a new hobby like painting.
Key Points:
- Procurement: Obtaining all the necessary materials, services, and supplies to complete a project.
- Involves research, vendor selection, and acquisition of resources.
- Vendors: Individuals or businesses offering essential goods and services needed for a project.
- Vendor Management: Activities associated with:
- Sourcing and researching potential vendors.
- Obtaining quotes and negotiating contracts.
- Selecting the best-suited vendors for the project’s needs.
- Setting deadlines, monitoring performance, and handling payments.
- Contractors/Contract Workers: Specialized individuals or teams brought in when required skills are unavailable within the company. Example: hiring a copywriter for Project Plant Pals at Office Green.
Additional Notes:
- Not every project necessitates vendor management or contractors, depending on the internal resources available.
- Understanding relevant regulations like the Americans with Disabilities Act (ADA) is crucial when working with vendors.
Next Video: This series will delve into the different phases of the procurement process and how procurement varies based on project management approaches.
Tutorial: Mastering Procurement and Vendor Management in Project Management
Introduction:
In the world of project management, ensuring you have the right resources at your disposal is crucial for success. This tutorial equips you with the knowledge and tools to navigate procurement, the process of acquiring these resources, and vendor management, the art of establishing and maintaining healthy relationships with those who provide them.
Understanding Procurement:
Imagine you’re building a house. You need bricks, wood, windows, and more. Procurement is the process of acquiring all these materials to complete the project. In project management, it encompasses:
- Materials: Physical goods needed to complete the project, like equipment, office supplies, or construction materials.
- Services: Expertise needed from outside sources, such as legal advice, website development, or marketing services.
- Supplies: Consumables used throughout the project, like printer cartridges, cleaning supplies, or temporary work permits.
The Power of Partnerships: Enter the Vendors
Vendors are the individuals or businesses that supply the essential materials and services needed for your project. They can be:
- Freelancers: Individual contractors offering specialized skills on a project basis.
- Consulting firms: Companies providing specific expertise and resources to businesses.
- Supplier companies: Businesses providing materials or supplies used in the project.
Building Strong Relationships: Vendor Management 101
Vendor management goes beyond simply finding someone to do the job. It’s about nurturing long-term, collaborative partnerships that benefit both your project and the vendor. Here are some key aspects:
- Sourcing and Research:
- Identify potential vendors through online platforms, recommendations, or industry research.
- Evaluate their experience, expertise, and reputation.
- Obtaining Quotes and Negotiating Contracts:
- Request quotes for services or pricing for materials.
- Negotiate terms that are fair, transparent, and beneficial for both parties.
- Finalize contracts outlining the scope of work, timelines, payment terms, and performance expectations.
- Selecting the Right Vendor:
- Compare proposals based on cost, qualifications, experience, and alignment with your project needs.
- Choose the vendor who offers the best value proposition for your project.
- Performance Monitoring and Evaluation:
- Track vendor performance against the agreed-upon terms and deadlines.
- Provide regular feedback and address any issues promptly.
- Conduct performance evaluations to assess overall satisfaction and identify potential improvements.
- Payment Management:
- Ensure timely and accurate payments to vendors according to the agreed-upon terms.
- Maintain clear documentation of all invoices and payments.
- Compliance with Regulations:
- Stay informed about relevant regulations concerning labor laws, safety standards, and ethical procurement practices when working with vendors.
When to Utilize Vendors:
Don’t involve vendors for everything! Consider utilizing them when:
- Specialized skills are needed: You lack the necessary skills or expertise within your team.
- Cost-efficiency: Hiring a vendor is more cost-effective than hiring full-time employees for short-term needs.
- Scalability: Vendor resources can be easily scaled up or down as project needs evolve.
Benefits of Effective Procurement and Vendor Management:
- Reduced costs: Efficient sourcing and negotiation can save money on materials and services.
- Improved project quality: Choosing the right vendors ensures access to qualified resources, leading to better project outcomes.
- Reduced risks: Effective vendor management helps mitigate risks associated with poor performance or delays.
- Improved efficiency: Streamlined procurement processes free up valuable time for project managers and team members.
Conclusion:
By understanding and implementing effective procurement and vendor management strategies, you can build lasting relationships with vendors, secure the necessary resources, and ultimately contribute to the success of your projects. Remember, communication, transparency, and collaboration are key!
Bonus Tip: Utilize technology! Project management software often includes features to streamline procurement processes, manage vendor information, and track performance.
What is the process of obtaining all the materials, services, and supplies a team needs to complete a project?
Procurement
In addition to the materials, services, and supplies, a project manager also needs to procure essential goods and services through vendors.
Jerome, a program manager at a small, five-person nonprofit company, is responsible for developing a financial literacy program for middle schools. While he has a lot of expertise in financial literacy, he realizes that he needs to find an educator to partner with to help him develop the curriculum.
Which of the following is the best option for Jerome to locate an external resource?
The nonprofit does not have any educators, so Jerome needs to look outside the nonprofit. By looking outside of the nonprofit, he will find someone with the skill set he needs to help create the program materials and educational course.
External resources are people outside the company who can help with tasks, providing complementary skills to those that exist inside the organization.
In the past, we’ve compared project
management to starting a new hobby. Let’s say you’re trying
to take up painting. In order to paint, you’ll need
to purchase, or in other words, procure paint supplies and materials. So first, you ask yourself,
what supplies will you need? What kind of paint will you start with? Do you want to try oil paint,
watercolor or acrylic? Will you paint on canvas, wood, or paper? You need to research these choices
before you procure your materials. Once your research is done,
you can start procuring materials, scheduling courses, watching tutorials, and voila—you’re on your way to
becoming the next Frida Kahlo! So as you may have guessed by now,
procurement means obtaining all of the materials, services, and
supplies required to complete the project. You’ll need to procure vendors as well. Vendors are individuals or businesses who
provide essential goods and services. Therefore, think of vendor management as
procurement for individuals or businesses. Vendor management covers the activities
included in researching and sourcing vendors. Instead of materials, vendor management
is often a matter of sourcing for a specific service or talent and then managing that relationship. Sourcing talent includes researching and
obtaining estimated costs from different partner companies
you may use on a project. You’ll typically use vendors when they
provide specialized skills that aren’t available within your company. Vendor management entails sourcing
vendors, getting quotes for their work, deciphering which vendors
will best fulfill your needs, negotiating their contracts,
setting deadlines for them, evaluating performance, and
ensuring payments are made. It also entails familiarizing yourself
with regulations like the Americans with Disabilities Act,
if you’re working in the US, for example. And if you were somewhere else, being aware
of similar regulations in that country. Keep in mind that not every project
will require vendors or contractors, and so every project won’t
require vendor management. Let’s revisit the example of contract
workers in the context of Project Plant Pals at Office Green. Like many companies, Office Green
doesn’t have a copywriting department, so for the launch of Project Plant Pals, you’ll need to use external resources
to supply a contracted copywriter. This person is a necessary team member on
the project because Office Green doesn’t have copywriters or internal employee
resources required to finish this task. This contractor or team of contractors
will draft copy for the website for a slated amount of time, and then their work on this
particular project will be complete. Awesome. Now that you know about
procurement, in the next video, we’ll discuss the different phases
of the procurement process and how procurement differs depending
on your approach to project management. See you then.
Video: The procurement process
Procurement Process Summary:
Overview:
- Procurement is the process of acquiring external resources to accomplish project goals.
- It involves five key steps:
- Initiating: Identifying needs and justifying procurement.
- Selecting: Choosing suppliers and specific supplies/services.
- Contract Writing: Developing, reviewing, and signing contracts.
- Control: Managing payments, logistics, quality, and service agreement adherence.
- Completing: Measuring procurement success.
Agile vs. Traditional Procurement:
- Agile:
- More collaborative between project team, suppliers, with emphasis on relationships.
- “Living contract” adapts to project evaluations.
- Requires flexibility from suppliers and frequent communication.
- Easier negotiation and adaptation during the project.
- Traditional:
- Standard contracts with clear terms and deliverables.
- Project manager often solely responsible for procurement.
- Extensive documentation with detailed requirements.
- Clearer workstreams, deadlines, and protection from unforeseen changes.
- Negotiation can be trickier, requiring careful planning and detailed contracts.
Next Steps:
- Learn about official documents guiding the procurement process in the next video.
While not every single project
will require procurement, it’s important to
be prepared for it if and when procurement
does come up. How do you get started? There are typically five
steps that make up the procurement process.
Let’s go over them. First is initiating, which
is the planning process of defining what help you may need outside of your current resources to hit the project goals. In this step, you will also
make a case for getting extra resources via the
procurement process. Second is selecting,
which entails deciding what supplies you need and which vendors
you’ll go through. The third step is
contract writing, which is where the contracts are developed, reviewed, and signed. The fourth step is control, which is when you make payments, set up logistics and requirements
to maintain quality, and ensure the service
agreement is being met. The fifth and final
step is completing, which is where you measure the success of the procurement. That’s a quick overview of
the procurement process. This high-level cycle of
procurement will make more sense as we continue
on through this course. One thing to note is the
procurement process can seem a little different depending on the project management
methodology. There are differences
in procurement in the context of Agile
versus traditional. Agile procurement management
is often more collaborative, with both the project team and the end supplier than
traditional approaches. There is a heavy emphasis on the relationship
between these parties. The whole project team
plays a larger role in identifying what
needs to be procured. Rather than featuring
contracts that are based on fixed deliverables, Agile procurement
management tends to have a living contract
that can be adapted based on the evaluation
of the project. If you think of the word “agility,” which means to move
easily and quickly, you’ll be able to remember
that Agile procurement can change more easily than traditional
procurement methods. In this process, the team
reviews the project or deliverables on a
reoccurring basis and consistently
addresses feedback. This way of working
is important to communicate to your suppliers so they understand this
style of working and agree to maintain flexibility. Again, it is so important to have a positive relationship with
the procurement supplier. This is critical since the
contract may need to be renegotiated at multiple
points during the project. On the other hand, traditional procurement
management tends to focus on standard
contracts with clear terms and deliverables. When it comes to
traditional approaches, the project manager
may be responsible for end-to-end procurement instead of the entire team providing input. The contracts may feature lengthy and extensive
documentation that includes fixed requirements and
comprehensive detail of the services and deliverables. While this may appear more rigid, the benefit is you’ve outlined clearer workstreams
and deadlines. This way, you’re much
more protected from unforeseen circumstances and may not have to pay for
unpredictable changes. In traditional approaches, the negotiation process can
be a little bit trickier. You won’t necessarily
have the room to renegotiate contracts
if something changes, so you may have to start the
whole process over again. That’s why being as detailed as possible and spending
more time in the negotiation
phase is incredibly important in a more traditional project management approach. As you may have guessed, procurement can become
pretty complex, but there are some
official documents that can help guide you through
the procurement process. In the next video, you’ll learn more about
those documents and processes. See you there.
Reading: Tips for the procurement process
Reading
As you have learned, procurement means obtaining all of the materials, services, and supplies required to complete the project. You have just learned about the procurement process in project management. To recap, there are five steps in the typical procurement process:
- Initiating: planning what you need to meet your project goals
- Selecting: deciding which suppliers and vendors to use
- Contract writing: developing, reviewing, and signing contracts
- Controlling: making payments and maintaining and ensuring quality
- Completing: measuring your success
During each step of the procurement process, there are some tips that can help you save time and money while ensuring your project’s success.
Tips for initiating
While planning your project, figure out which materials, resources, and supplies you will need to get the job done. During this step, you will decide which items will be internally procured and which items will be externally outsourced. Once you’ve decided which items you need to outsource, compare each of those items specifications, components, quality measurements, standards, and characteristics with your project’s requirements. You may find that some of the items have features you don’t need. If you can identify those unnecessary features, you will know exactly what you want and don’t want in an item, possibly reducing your total cost.
Tips for selecting
Now that you have outlined what you need for your project, you need to determine vendors to source these items. Research and assess various vendors and suppliers, and try to find out if your preferred vendors have a reputation for delivering quality work on time. After you’ve identified your preferred vendors and suppliers, interview them to learn more about their products and services. If possible, make site visits to see exactly how each vendor runs their business in person.
Tips for contract writing
Contract writing requires excellent attention to detail, so pay close attention to the inclusions and exclusions in the vendor’s offer. There may be some items included in the vendor’s price that you can provide in-house at low or no additional cost. For example, the vendor’s offer may include charges for storing materials, using certain equipment, or labor. These are all things that you may be able to provide from your organization’s resources, so you can opt to save costs with the vendor on those items by using in-house materials and resources.
Sometimes, the vendor may write the contract. In this case, checking carefully for clarity and accuracy ensures that you know exactly what you are getting from the vendor. Whether the contract is written by you or by the vendor, you will almost always want to consult with a legal and compliance team to ensure that everything in the contract is ethical and legal.
Tips for controlling
The procurement process isn’t over when the contracts are signed. The next step is to ensure that the work is being done according to the terms of the contract. You will need to periodically review the performance and quality of each vendor. When communicating with vendors, remain professional but firm to ensure that all project requirements are being fulfilled and that all major milestones are being met on time and at cost.
Building and maintaining a good relationship with your vendors benefits the team and the overall project. This relationship will make it easier to make adjustments and contract revisions if the need arises. Taking certain measures, like conducting regular check-in meetings, will ensure that the work is being completed according to plan.
Tips for completing
In the completing step of the procurement process, you will measure the success of your procurements. Ask yourself:
- Were the materials created good quality?
- Were there any issues with labor contracts?
- How were your relationships with vendors?
During this step, it is also important to document any lessons learned. It is likely that you will be involved in another project similar to this one in the future. Take notes about how the procurement process went so you can use this information on a future project.
Key takeaways
Procurement is an ongoing process that can be repeated during the life cycle of a project. You may initiate the procurement process several times over if you need additional deliverables. To do so, you will likely evaluate your current vendors—or select new ones if necessary. If you change vendors or contract terms, you will have to write new contracts. It is important to periodically review the quality of each vendor during the controlling phase and, once everything is finished, document the lessons you learned during the completion phase.
Video: Common procurement documentation
Project Management Procurement Documents:
This video summarizes three key documents used in project procurement:
1. Non-Disclosure Agreement (NDA):
- Purpose: Protects confidential information within an organization.
- Example: Used in Project Plant Pals to safeguard new product details before launch.
- Signing Party: External contractors or vendors.
2. Request for Proposal (RFP):
- Purpose: Solicits bids from vendors for a project.
- Content:
- Project overview, goals, and desired outcomes.
- Budget, deadlines, and milestones.
- Contact information for vendor proposals.
- Submission requirements (e.g., format, prototypes).
- Questions for vendors to answer.
- Example: Used in Project Plant Pals to find plant providers.
3. Statement of Work (SOW):
- Purpose: Outlines project details and evolves as the project progresses.
- Created: After vendor selection.
- Discussed in next video.
Additional Notes:
- NDAs and RFPs are fixed documents and remain unchanged throughout the process.
- “RFP’d” is used as a verb to ask if an RFP has been sent to vendors.
Tutorial: Essential Documents in Project Procurement
Navigating the procurement process in project management involves crucial documents that guide various stages. This tutorial explores three key documents: Non-Disclosure Agreement (NDA), Request for Proposal (RFP), and Statement of Work (SOW).
1. Non-Disclosure Agreement (NDA):
- Function: Protects confidential project information within your organization.
- Usage: Commonly used with external contractors or vendors handling sensitive project details.
- Example: Imagine Project Plant Pals developing a new product. An NDA ensures vendors working on the project maintain confidentiality regarding the product’s specifics before launch.
Creating an NDA:
- Use a pre-established NDA template from your organization or consult legal counsel for customized aspects.
- Clearly define the confidential information covered by the agreement.
- Specify the duration of the NDA and the parties involved.
- Include legal consequences for breaching the agreement.
2. Request for Proposal (RFP):
- Function: A formal document outlining project details and soliciting bids from potential vendors.
- Purpose: To receive proposals from qualified vendors and select the one best suited for your project needs.
- Typical Use: Across various industries and departments, including Project Plant Pals seeking plant providers.
Crafting a Compelling RFP:
- Start with a clear and concise overview: Briefly explain the project’s purpose, desired outcomes, and its potential benefit to the company.
- Define goals and deliverables: Outline measurable results you aim to achieve and the specific deliverables expected from the vendor.
- Scope of Work: Detail the project’s specific tasks and activities required to achieve the goals.
- Milestones and Timeline: Establish key milestones and deadlines throughout the project lifecycle.
- Submission Requirements: Specify the format (e.g., presentation, document) and any additional requirements for vendor proposals.
- Include questions for vendors: This allows you to assess their understanding and approach to the project. Consider asking about potential challenges they foresee and their cost breakdown structure.
3. Statement of Work (SOW):
- Function: A detailed document outlining the specific tasks, deliverables, and responsibilities of both parties involved in a project.
- Created: After selecting a vendor based on their proposal submitted in response to the RFP.
- Evolving Document: Unlike the NDA and RFP, the SOW is a living document that can be modified and updated as the project progresses to reflect changes or additional requirements.
Developing a Robust SOW:
- Clearly define the project scope, including deliverables, timelines, and acceptance criteria.
- Specify roles and responsibilities of each party involved, including the project manager, vendor, and any other stakeholders.
- Outline communication protocols and procedures for handling changes or disputes.
- Ensure the SOW aligns with the chosen vendor’s proposal and the initial RFP.
Remember:
- NDAs and RFPs are finalized documents and remain unchanged after distribution.
- “RFP’d” is a common term used to ask if an RFP has been sent to potential vendors.
By understanding and effectively utilizing these key documents, project managers can navigate the procurement process efficiently and secure the best resources for their projects.
What is a request for proposal (RFP)?
A document that outlines the details and requirements of an organization’s project to be passed on to vendors
A request for proposal, or RFP, is used to solicit bids from vendors so the project team can select the best vendor for a project. RFPs are widely used within different departments in a company and across various industries.
There are a few important documents that
help a project manager navigate through each phase of procurement. For instance,
in the initiating phase, a project manager will create a nondisclosure
agreement, otherwise known as an NDA. In the selecting phase, a project manager
creates a request for proposal, or an RFP. In the contracting phase,
a statement of work or an SOW is created. Now let’s learn more about
these acronyms and documents. The first important document
is a nondisclosure agreement, also known as an NDA. NDA is a standard within
a lot of companies, and it’s best practice to ask external
contract workers to sign an NDA. The purpose of an NDA is to keep
confidential information within the organization. So for instance, if a company is using
some kind of proprietary technology on a project or preparing for a sensitive
product launch, they want to ensure that any conversations or information
surrounding that technology doesn’t leak out to competitors or to the public
before the company is ready to launch. For example, in Project Plant Pals,
vendors might be required to sign an NDA because the project is new to market and
hasn’t been made public yet. Then we have a request for proposal or an
RFP, a document that outlines the details and requirements of an organization’s
project to be passed on to vendors. RFPs are used to solicit
bids from vendors so that you can then select which vendor
might be the best for your project. An RFP is widely used within different
departments in a company and across various industries. An RFP typically includes an overview of
the project, the desired outcomes, and goals, budget, deadlines,
milestones, and contact information so each vendor can get back to you with
a detailed proposal of how they plan to tackle the job. When creating an RFP, make sure to add
the following headers to your document. The overview.
Treat this section like a general summary. What is the purpose of this project? What problems will it solve? What new doors will it open for
the company? Your goals. What are some measurable results you can
aim to achieve throughout the process? Next is the scope of work. What are the specifics of the project? How are you going to
achieve those goals and make sure the project
launches successfully? Then include milestones. Make sure to highlight the key
milestones your project will include. Lastly, include submission requirements,
like, “Please submit the RFP as a presentation and
include three prototypes,” as well as the questions you’d like the
vendor to answer as part of the process. This helps you properly
assess potential vendors. For instance, you might want to know
what issues a contractor sees up front or how the costs will break down. After the RFP is sent out, various vendors
will review it, and if they feel they can fulfill your project’s needs,
they’ll provide a proposal. For example, you may create an RFP for Project Plant Pals to
source plant providers. In this case, you want to send out RFPs
to all possible plant providers to ensure that you’re getting the best price,
quality, and overall value. You may hear RFP being used as a verb,
as in, “Has this been RFP’d yet?” That’s really a way of asking if an RFP
has been sent out to vendors yet. It’s important to note that both
the NDA and the RFP are fixed and remain the same throughout the process. This means that there’s not a lot
of room for customization, and it won’t be changed once it’s submitted. Lastly, there’s a third important document
called a Statement of Work, or an SOW. An SOW is sent after
the vendor is selected and evolves as the project goes on. We’ll continue discussing
these concepts and further explore the importance of
a statement of work in the next video. I’ll see you there.
Video: Creating a Statement of Work
Creating a Statement of Work (SoW) for Project Management
A Statement of Work (SoW) is a crucial document in project management that outlines the products, services, and responsibilities of all involved parties. It ensures clear expectations and avoids confusion throughout the project lifecycle.
Key Elements of an SoW:
- Project Information: Includes project name, company name, creation date, and key stakeholders (project manager, sponsor).
- Revision Table: Tracks changes made to the SoW during various review stages.
- Purpose: Clearly defines the project’s desired outcomes and target audience.
- Scope: Details the services or products to be delivered, including specific features and limitations (in-scope and out-of-scope).
- Deliverables: Lists the tangible outcomes expected from the project.
- Milestones: Defines key project stages and timelines for completion.
- Timeline: Specifies the overall project duration and the timeframe for vendor services.
- Terms and Conditions: Outlines legal agreements, disclaimers, and revision policies.
- Payment Terms: Establishes the schedule for vendor payments, typically upon successful delivery.
Example: Project Plant Pals
This example demonstrates how an SoW can be created for Project Plant Pals, which aims to launch a desk plant delivery service for offices.
- The SoW would specify the types of plants offered (e.g., ferns, cacti, bonsai trees).
- In-scope activities might include plant storage, maintenance, sourcing vases, and shipping.
- Out-of-scope activities could be annual reporting or custom plant orders.
- Deliverables might include plant maintenance guides and a customer support page.
- Milestones could be tied to fulfilling quarterly orders, launching surveys, and collecting customer feedback.
Conclusion:
An SoW is a vital tool for effective project communication and management. By clearly defining expectations and responsibilities, it sets the stage for successful collaboration and project delivery.
Crafting a Clear and Concise Statement of Work (SoW) for Project Success
A well-defined Statement of Work (SoW) serves as the bedrock of any successful project. It ensures all parties involved – project managers, vendors, and stakeholders – are on the same page from the outset. This tutorial equips you with the knowledge and tools to create a comprehensive and effective SoW for your next project.
Understanding the SoW:
An SoW is a formal document that outlines the scope, deliverables, timeline, and responsibilities associated with a project. It clearly defines what will be delivered, by whom, and when.
Building Your SoW:
- Gather Information:
- Project Details: Project name, company name, creation date.
- Stakeholders: Project manager, sponsor, key decision-makers.
- Project Requirements: Scope of the project, desired outcomes, target audience.
- Structure the Document:
- Title Page: Project name, company logo, version number, date.
- Table of Contents: Provides an overview of the document’s sections.
- Introduction: Briefly introduces the project and its purpose.
- Define Key Sections:
- Purpose: Clearly describe the project’s objectives and expected outcomes.
- Scope: Detail the services or products to be delivered, including:
- In-Scope: Features and functionalities included in the project.
- Out-of-Scope: Items not included in the project.
- Deliverables: List the tangible outputs expected upon project completion.
- Milestones: Define key project stages and target completion dates.
- Timeline: Specify the overall project duration and vendor service timeframe.
- Roles and Responsibilities: Clearly outline the roles and responsibilities of each party involved.
- Acceptance Criteria: Define the criteria for successful project completion and deliverable acceptance.
- Payment Terms: Specify the payment schedule and milestones associated with payments to the vendor.
- Confidentiality: Address any data privacy or information security concerns.
- Termination Clause: Outline the conditions and procedures for project termination.
- Review and Approval:
- Involve relevant stakeholders for review and feedback.
- Obtain final approval from authorized personnel before finalizing the document.
Additional Tips:
- Maintain Clarity and Conciseness: Use clear and concise language, avoiding technical jargon.
- Focus on Outcomes: Emphasize the desired outcomes of the project.
- Be Specific: Provide detailed information for each section, avoiding ambiguity.
- Collaborate Effectively: Encourage open communication and collaboration among stakeholders during the SoW creation process.
By following these steps and incorporating the provided tips, you can craft a robust SoW that sets your project up for success. Remember, a well-defined SoW fosters transparent communication, clear expectations, and ultimately, a smoother project journey.
What does a statement of work (SoW) describe?
The products and services a vendor or contractor will provide for the organization
The statement of work describes the products and services a vendor or contractor will provide for an organization. Beyond the organization’s needs, the SoW also includes the contractor’s needs and requirements to successfully perform the services.
Let’s continue learning about the necessary documents required
for successful project. After you’ve sent a
request for proposal to clients and you’ve
selected the vendor, client, or contractor
you want to work with, you will also send them an
SoW or Statement of Work. A statement of work is a document that clearly
lays out the products and services a vendor or contractor will provide
for the organization. An SoW also provides
a description of the contractor’s needs
and requirements to properly perform the
agreed-upon services. Although the SoW covers
the customer’s needs, it’s equally as
important to include the organization’s needs
and the vendor’s needs too. It’s critical that all parties involved understand what is expected from each
of them in order to deliver the best possible
products or services. The project manager is tasked
with developing the SoW but often asks for input from
subject matter experts or SMEs for technical expertise that the project
manager may not have. Your organization’s
legal advisors will review this
document with you and may even be crafting
it alongside you. Let’s discuss how to create an SoW in the example
of Project Plant Pals. You’ll want to start by including page headers with
your company name, project, and creation
date on them. At the top of the page, make sure to include
important stakeholders like yourself as the project manager and the name of the sponsor, which in this case is
the Director of Product. Next, you’ll construct
a table for revisions. The SoW will likely go
through a few rounds of revisions because
several stakeholders may review it and
suggest changes. You’ll detail those
changes in this box here. Next, you’ll create a purpose
section where you will go into detail about exactly what the
desired outcomes are. Make sure to include a section regarding your target audience and make sure it’s
inclusive of everyone. For instance, in this case, the purpose of the project is to launch a new service that provides desk plants to offices and commercial
businesses. If you have more specific goals, you can list them here too. Next is the scope section, where you will include
what the service entails. You may write that the service includes providing
customers with small, low-maintenance plants that they can place on their desks. Customers can order plants online or from a print catalog. Office Green will ship the plants to the
customer’s work address. The types of plants in scope includes six-inch leafy ferns, small cacti, and five-inch
bonsai trees. Keeping this vendor in mind, some major activities may be: storing the plants
in a warehouse, maintaining the
health of the plants by providing them
with water and light, sourcing the vases
and ensuring that the vases are in near-perfect
condition upon delivery. You will also want to
mention what’s out-of-scope, or in other words, what the project doesn’t include. This will eliminate
any potential room for confusion and help set
expectations with the vendor. For instance, you may write that the project
doesn’t include annual reporting or
custom plant orders that are not mentioned
in the scope. This helps draw clear lines and sets the right
expectations with the vendor. For deliverables, you’ll want a concise statement about what
your project will deliver. For example, your Office Green
project deliverables could include the vendor providing maintenance guides on how
to take care of the plants or that the vendor
will be responsible for developing a support page on Office Green’s website to address any questions
or concerns. Since milestones are such an integral part
of tracking progress, budget, and scope, they’ll
need to be included here too. Examples of milestones in
Project Plant Pals could be: to fulfill the first
quarter of plant orders, deliver to all of
the top customers, launch customer
satisfaction surveys, collect and report on any insights from
customer feedback. You’ll want to make
it really clear on how many hours are needed for the completion of
this project here, and you will want to designate a particular date that you need their services performed by here. At the bottom, you’ll
typically add terms and conditions and any
other disclaimers. It’s good to have a
disclaimer stating that revisions may take place
as the project goes on. This is important to
include just in case the scope changes because
of unforeseen issues. It’s a good idea to
add revisions into the disclaimer because
as project manager, it’s best not to over-promise
and under-deliver. You always want to be clear
that you intend to stick to the schedule unless circumstances outside of your
control intervene. Another part of your
SoW is payment terms. This outlines when your
suppliers need to be paid. Ensuring that
supplies are paid on time will promote
strong relationships. Generally, good procurement
practice would be to pay your vendors and contractors upon delivery of
goods and service, not before, unless a circumstantial
agreement has been made. For instance, if Office
Green’s plant provider requested to be paid when each milestone was completed instead of after the entire
project is finished. Great job. Now you
know more about SoWs. Next up, we’ll discuss the
importance of partnering with your legal team during the procurement
process. See you there.
Practice Quiz: Test your knowledge: Introduction to procurement
As a project manager, you’re interested in working with vendors in a way that is collaborative and places an emphasis on relationships. What procurement management process should you choose?
Agile
Agile procurement management is more collaborative with both the project team and the end supplier than traditional approaches. There is a heavy emphasis on the relationship between these parties.
As a project manager, you host weekly meetings to periodically review vendor performance and work quality. Which procurement process step does this represent?
Controlling
During this step, you will periodically check on vendor work to ensure it meets the terms of the contract.
As a project manager selecting a vendor, you first need to outline the details and requirements of your project in order to solicit bids. Which procurement document helps with this task?
A request for proposal (RFP)
An RFP is a document you use to solicit bids from vendors. Once you receive several bids, you can choose the best vendor for your project.
As a project manager creating a statement of work (SOW), who do you ask for input and technical knowledge?
Subject matter expert (SME)
An SME is someone at your organization who has necessary experience and technical expertise that applies to the project.
Practice Quiz: Activity: Complete a Statement of Work (SoW)
Reading: Activity Exemplar: Complete a Statement of Work (SoW)
Reading
Completed Exemplar
To use the exemplar for this course item, click the link below and select “Use Template.”
Note: This SOW is an example intended to be used only for this exercise. It should not be relied on as a legal document.
Link to exemplar: Statement of Work (SoW)
Assessment of Exemplar
Compare the exemplar to your completed SOW. Review your work using each of the criteria in the exemplar. What did you do well? Where can you improve? Use your answers to these questions to guide you as you continue to progress through the course.
Let’s review the completed SoW:
- There is a clear and concise purpose statement for the internal stakeholders and the vendor to review.
- The list of in-scope items is clear and specific.
- The list of out-of-scope items sets expectations up front, acting as a single source of truth for the project’s boundaries. So, for example, if Office Green wanted the vendor to continue training employees beyond the contract, they would need to submit a change request.
- The deliverables are clear and specific.
- The major milestones serve as checkpoints for the project’s progress. The milestones represent the agreed-upon deliverables that the vendor must meet to receive payment.
- The estimated hours to completion match the duration of the contract.
- The estimated completion date is ten business days from the contract start date.
- The payment terms are laid out clearly.
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Navigating procurement challenges
Video: Obtaining procurement support
Summary: Collaboration and Legal Support in Procurement
This video emphasizes the importance of collaboration and legal support throughout the procurement process:
Key Points:
- Collaboration: After selecting vendors, involve relevant departments (e.g., legal) to ensure successful project execution.
- Performance Tracking: Use tools like quarterly business reviews to monitor vendor performance against the agreement.
- Legal Support:
- Availability: Varies depending on company size (in-house, outsourced, or advisors).
- Importance: Reviewing contracts to mitigate risks and ensure adherence to regulations.
- Example: Legal review can identify issues like non-compliance with pet safety regulations in plant deliveries.
Additional Notes:
- Procurement involves adhering to ethical and legal considerations, often overseen by dedicated teams.
- Project managers must ensure stakeholders, including themselves, are aware of relevant legal and compliance meetings.
- Looping in legal and compliance is crucial for reviewing and approving contracts, especially those with potential liabilities (e.g., pet safety).
Disclaimer: The video clarifies that viewers are not becoming lawyers but emphasizes the importance of understanding legal support in procurement.
Collaboration and Legal Support in Procurement: A Guide for Project Managers
As a project manager, navigating the procurement process involves more than just selecting vendors and signing contracts. Effective collaboration and seeking legal support are crucial throughout the process to ensure smooth execution and mitigate potential risks.
Collaboration for Success:
The procurement process doesn’t exist in isolation. Building strong relationships with other departments is essential for success. Here’s how collaboration comes into play:
- Performance Tracking: Implement tracking mechanisms like quarterly business reviews to assess vendor performance and ensure alignment with the initial agreement.
- Legal Support: Depending on your company’s size and structure, your legal team might be in-house, outsourced, or consist of advisors. Regardless of the setup, involve them early on to:
- Review contracts and identify potential legal issues or areas of non-compliance.
- Ensure clear and concise language protects your company’s interests.
- Offer guidance on navigating complex legal aspects of contracts.
The Importance of Legal Involvement:
While the specific legal structure varies across companies, seeking legal support offers significant benefits:
- Mitigating Risks: Contracts often contain complex language and may have hidden clauses with unforeseen consequences. Legal review helps identify and address potential risks before they materialize.
- Ensuring Compliance: Procurement activities must adhere to various regulations, including ethical and legal considerations. Legal expertise ensures compliance with these regulations, protecting your company from potential liabilities.
- Example: Imagine contracting with a plant supplier for offices allowing pets. The contract specifies non-toxic plants only, but the supplier accidentally delivers a plant harmful to animals. Without legal review, your company could face legal troubles due to non-compliance with pet safety regulations.
Beyond Legal Teams:
Beyond the legal department, collaborating with other relevant teams is crucial:
- Ethics and Compliance Departments: These teams ensure your day-to-day operations align with your company’s value statement and relevant regulations. They might also address issues like preventing discrimination and promoting corporate social responsibility.
- Stakeholders: Keep all stakeholders informed about relevant legal and compliance meetings. Remind them of meeting schedules and ensure they understand and adhere to established policies and processes.
Conclusion:
Effective collaboration and seeking legal support are essential for successful procurement. By building strong relationships, involving relevant departments, and seeking legal advice, you can navigate the procurement process with increased confidence, mitigate risks, and ensure smooth project execution.
Now that you have a better understanding
about NDAs, RFPs and SOWs, let’s discuss how you can get
support from other departments and team members as procurement goes forward. The procurement process doesn’t end
after you’ve selected vendors and signed contracts. You’ll use performance trackers and meetings like quarterly business
reviews to track and evaluate overall performance to ensure that both parties
are living up to their initial agreement, and when there are contracts and paperwork
with terminology that you may not be familiar with,
you will enlist the help of a legal team. Depending on the company size, the legal
situation may vary. Some companies (usually well-established and
larger businesses) will have a legal team. Some businesses may outsource their legal
team. Some startups or smaller companies may not have a legal team, but they might
reach out to legal advisors as needed. Again, this all depends on
the company where you work. Laws surrounding
manufacturing products and consumerism will vary
from country to country, but there will nearly always be laws in
place that you’ll need to follow around topics like fair and ethical trade. Most companies have a mission or
value statement. Sometimes, a team of people in the ethics
and compliance departments are tasked with ensuring that the day to day operations
are adhering to their value statement and governmental policies. These team members will also be tasked
with duties like working to prevent discrimination and making sure that the company is practicing
adequate corporate social responsibility. Also, as a project manager, you need to
ensure that the various stakeholders who are representing the business are adhering
to these policies and processes too. You’ll all need to be aware of any
pertinent meetings regarding legal or compliance issues, and you as a project manager will have
to remind the team about when those meetings are being held. Looping in the appropriate stakeholders is
especially critical if there’s some kind of necessary approval since it’ll have an
impact on the project one way or another. Like most projects for Project Plant
Pals, looping in legal and compliance for review and approvals is really important. For instance, let’s say some of the offices where you’re
delivering plants are pet-friendly. In your contract with the supplier, you’ve specified that you want
to offer non-toxic plants only. Unfortunately, the supplier provided
a plant with leaves that are harmful to animals. Office Green could
potentially be liable and in legal trouble because this
critical detail was missed. Pretty crucial consideration, right? So, regardless of your future
company’s legal team or advisory, having contracts
reviewed in some capacity makes good business sense and should be
a priority for you as a project manager. Now you’re on your way to
becoming your own lawyer. Only kidding! But you hopefully have
a better grasp of the importance of your legal team and
having them review your contracts. Next up, we’ll discuss the importance
of checking in with your vendors, and we’ll find out what compliance has
to do with the procurement process. We’ll see you soon.
Video: Ethics in the procurement process
Summary of Project Manager’s Role in Ethical Procurement
This video emphasizes the importance of ethical considerations throughout the entire project management lifecycle, focusing specifically on procurement. Here are the key points:
Consequences of Unethical Procurement:
- Can lead to negative press and reputational damage.
Project Manager’s Responsibilities:
- Research: Thoroughly investigate potential ethical risks in procurement.
- Monitor and Evaluate: Continuously assess and address ethical concerns throughout the project.
- Understand Legal Requirements: Be familiar with relevant laws and regulations.
- Follow Professional Codes: Adhere to ethical codes like PMI’s Code of Ethics (honesty, responsibility, respect, fairness).
- Seek Guidance: When unsure, consult legal teams or subject matter experts.
Potential Ethical Issues in Procurement:
- Bribery and corruption
- Labor treatment and fair compensation
- Sole-source sourcing justification
- Interactions with state-owned entities and their regulations
Ethical Procurement Throughout Project Phases:
- Initiating: Assess project alignment with company and environmental ethics.
- Planning: Review regulations, assemble a diverse and ethical team.
- Executing: Evaluate suppliers for ethical practices and fair pricing. Understand supply chain dynamics.
- Monitoring and Controlling: Conduct audits, ensure quality control, and maintain communication with vendors.
- Closing: Trust your judgment, and raise concerns if something feels wrong. Seek guidance from legal team or stakeholders when needed.
Overall, ethical procurement requires proactive effort from project managers to ensure responsible sourcing practices throughout the project lifecycle.
Welcome back. We’ve learned a bit about the ins and
outs of contracting with vendors, so let’s learn more about the importance of ethics when
partnering with vendors. Failing to be mindful
when choosing vendors can lead to
significant consequences. If you’ve seen a company in the news that’s been
entangled in a scandal, that usually means that the team probably
should have done more research in the
procurement process. What does that entail? There’s a lot that can
be done to ensure that businesses are operating
in an ethical way. Project managers have a big
job when deciphering whether or not every aspect of their project is
sourced ethically. It helps if the project
manager thoroughly oversees the project to
make sure the safety, economic, and environmental
ethical risks are mitigated; in other words, doing
a lot of research. Monitoring and
evaluating throughout the project is a
project manager’s job. There are a couple of steps to safeguard ethical procurement. The first is knowing your
business’ legal requirements. You’ll want to have
a deep understanding of what is required of you legally as a project
manager for your business. You can also seek out the code of ethics
for your profession, which in this case is
for project managers. For instance, the Project
Management Institute, also known as PMI, has a code of ethics that you can access as a member or
credential holder. This will help you understand
some parameters for how to assess ethical versus
unethical procurement. According to the
PMI’s Code of Ethics, honesty, responsibility, respect, and fairness
are the values that drive ethical conduct for the project management
profession. When you become a
project manager, if you aren’t totally sure if something is ethical, first try to use your best judgment based on what you believe
those words mean, and continue to do the
required research. If you still aren’t sure, don’t hesitate to ask a
subject matter expert, such as someone from
the legal team. As a starting point, some unethical issues
or risks you may run into may include
bribery or corruption. Some regulations
in other countries may not be the same as
regulations in your country. For example, you’ll want to make sure laborers involved in
production are treated fairly, working in good conditions, and are compensated
adequately for their work. It is a good idea to consult your legal team to ensure
that you don’t run into these situations
and to be aware of the regulations surrounding
your processes. You will also want to be aware of possible issues with
sole-supplier sourcing. In some scenarios, you may need to perform non-competitive
procurement, which is when a company restricts the bidding process
to one supplier. This may be common for
companies who are more cautious about exposing
trade secrets. But regardless of your reasoning, you will need to be able
to justify exactly why you are choosing to restrict
bidding to one supplier. There’s also interaction
with state-owned entities. You’ll want to be vigilant
when dealing with government agencies
and officials. Government agencies may have tighter restrictions
and regulations in regard to sourcing, and you don’t want to do anything unethical without
even knowing it. A project manager monitors the project’s ethics
throughout the whole process. In the initiating phase, you’ll need to decide whether the project is ethical
in the first place. Does it meet your
business’ Code of Ethics? Does the project meet
environmental ethics laid out by
governmental agencies? Is the labor going to
be ethically sourced? You’ll need to review government regulations
and policies, assess potential risks,
and put together a diverse team that you
trust to be ethical. Before the contracts are signed, you’ll want to figure out whether the suppliers you’re thinking
of hiring are ethical. You’ll want to make sure that
you’re procuring them in an ethical way and are
paying them a fair rate. You’ll also want to completely understand the supply
chain if there is one. After the contracts have been
signed by your contractors, make sure to carry out
your assurance duties. This may include things like
auditing each task and cost, executing quality control,
or even approving invoices. During the production of
your service or product, focus on the day-to-day
relationships with vendors to make sure
they’re aware of and meeting your
deliverables and keeping you informed of any
potential road blocks. After you’ve done all
the research that you possibly can on whether
your project is ethical, remember to trust yourself. If something feels
wrong, it probably is. As you know, there’s a lot to keep track of as
a project manager. By keeping these
ethical principles in mind as you
begin your project, you will save yourself and the company from a lot
of headaches later on. Of course, you can usually
go to your legal team or key stakeholders if you ever have a question or need
a second opinion. In the next video, we’re
going to review and wrap up everything we’ve just
covered. I’ll see you there.
Practice Quiz: Test your knowledge: Navigating procurement challenges
As a project manager, you are about to hire a new vendor; however, there are terms in the contract you are unfamiliar with. Who should you contact to better understand the contract?
A member of the legal team
Depending on the size of the company you’re working for, there may be an in-house legal team, an outsourced legal team, or other legal advisors.
Gemini
The answer is A member of the legal team. Here’s why:
- Expertise: Members of your legal team specialize in interpreting contract language. They can clarify terms and their implications for your project and organization.
- Risk Mitigation: Legal teams help you understand potential risks, liabilities, and how the contract protects your interests.
- Negotiation: They can advise you on negotiating better terms if needed.
While other options might have some knowledge, here’s why they aren’t the best choice:
- Vendor Consultant: Likely biased towards the vendor’s interests.
- Another Project Manager: May not have legal expertise to fully understand the contract.
- SME: Might be knowledgeable about technical aspects, but not necessarily legal ones.
ChatGPT
You should contact:
A member of the legal team.
Which of the following should a project manager do to ensure an ethical procurement?
Make sure that various stakeholders adhere to governmental policies and adequate corporate social responsibility.
You’ll want to involve the appropriate stakeholders if you need their decision on a tricky ethical decision. You should also know your company’s business requirements, seek out the code of ethics for your profession, and if necessary, consult with an SME.
Gemini
The most appropriate answer is:
Make sure that various stakeholders adhere to governmental policies and adequate corporate social responsibility.
Here’s why:
- Compliance and Responsibility: Ethical procurement prioritizes ensuring stakeholders comply with laws, regulations, and ethical standards. This includes environmental, labor, and human rights considerations.
- **Transparency: ** While speaking to the press might be necessary in some crisis situations, it’s not the project manager’s core responsibility for ethical procurement.
- Trust in Officials: Relying on whether government officials “seem trustworthy” is risky. Ethical procurement involves proactive verification.
- Unilateral Contract Changes: Altering vendor contracts without proper consultation and legal review can lead to disputes and potential legal trouble.
Ethical procurement is a complex area. Project managers need to collaborate with legal, compliance, and sustainability teams within their organization for proper guidance.
ChatGPT
Make sure that various stakeholders adhere to governmental policies and adequate corporate social responsibility.
What are some potential ethical risks project managers need to be aware of? Select all that apply.
Interaction with state owned entities
Any relationship with a government that is based upon inappropriate relationships that limit competition is unethical. Project managers should also be careful to avoid ethical traps like bribery, corruption, or sole-supplier sourcing.
Sole-supplier sourcing
Sole-sourcing keeps outside vendors from bidding on a project. Project managers should also be aware of the risks of bribery or corruption and inappropriate interaction with state-owned entities.
Gemini
Here’s the breakdown of correct answers and why the others aren’t as strong:
Definitely Ethical Risks:
- Bribery or corruption: Any form of unethical behavior to gain an advantage undermines fairness and trust.
- Interaction with state-owned entities: Depending on the country, such entities might have higher corruption risks or complex regulations to navigate.
Potentially Risky, But Needs Context:
- Sole-supplier sourcing: While sometimes necessary, this limits competition and can increase risks of unfair pricing or being overly reliant on a single vendor. Ethical considerations depend on how it’s managed for the specific project.
Less Directly an Ethical Risk:
- Fraudulent checks: This is more of a general financial crime, while ethical risks are often about project managers’ own choices and how they manage relationships.
It’s important for project managers to be aware of a wide range of ethical risks so they can proactively identify and mitigate them.
ChatGPT
Interaction with state-owned entities
Bribery or corruption
Sole-supplier sourcing
Once you sign a contract with a vendor, you audit each task, execute quality control, and approve invoices. These are examples of what project manager duty?
Assurance
As a project manager, you’ll want to frequently review the work delivered by your vendors.
Gemini
The correct answer is Assurance. Here’s why:
- Assurance focuses on verifying that the work performed aligns with the contract, quality standards, and project requirements. This includes auditing tasks, quality control, and invoice approval.
While the other options are important for a project manager, they don’t specifically describe these activities:
- Trust-building and Relationship building are essential for effective collaboration with vendors, but they’re broader concepts.
- Mentoring involves guiding and developing team members, not usually vendors.
ChatGPT
Assurance
Reading: Avoiding ethical traps in procurement
Reading
Now that you have learned about the importance of ethics when conducting procurements, let’s talk about some potential ethical traps you might face and how to navigate them.
Understanding ethical traps
An ethical trap is an ethical dilemma that causes us to make a certain decision without regard for our ethical principles. You may face ethical traps throughout the course of a project. However, ethics can be of particular concern when it comes to procurement. As you have learned, project managers must take precautions to ensure that they and their suppliers are following ethical principles during the procurement process.
Common ethical traps
Sometimes, potential ethical issues can be overlooked or can be considered the necessary cost of doing business. This is a dangerous line of thinking since these types of assumptions can put your project, company, and career at risk. To review what we discussed in the video, a few of the most common ethical traps that exist when conducting procurements are corruption and bribery, sole-supplier sourcing, and interactions with state-owned agencies.
Corruption and bribery
You may be confronted with different types of corruption when going through the procurement process. One form of corruption is when a vendor seeks to reduce the competition for a contract during the bidding process. A company may attempt to bribe members within the organization to sway their decision into a favorable outcome for the vendor. Bribes may include things like money, gifts, tickets to events, and more. Another type of corruption scheme is to offer a certain percentage of an awarded contract—also known as a kickback—to an official who can ensure that their company wins the bid.
Sole-supplier sourcing
In some situations, having a vendor who a company is already familiar with smooths the procurement process and works well for both parties. Ethical issues arise when other vendors aren’t even allowed to bid for contracts for which they are similarly qualified. With sole-supplier sourcing, vendors may reach out to buyers before a bid is even requested. When the buyer’s organization decides to work with that vendor based on their previously-established relationship, that limits competition before the bidding has even begun. When this happens, companies and the public miss out on the advantages of competition, such as reasonable pricing, product quality standards, or speedy delivery options.
Interactions with state-owned entities
There are some instances in which government agencies require an organization to adhere to stricter ethical standards than they might have otherwise. Governmental agencies such as the Food and Drug Administration and The Occupational Safety and Health Administration, for example, keep businesses within legal and ethical standards. If you are unfamiliar with any governmental restrictions that may affect your industry, organization, or project, you could unintentionally fall into an ethical trap.
Avoiding ethical traps
Here are some guidelines that will help you avoid falling into ethical traps when it comes to procurement:
Understand the legal requirements for your procurements.
Every country has regulations to adhere to when conducting business in that country. Be sure to research the legal and ethical requirements based on your project and procurement needs, and if your organization has a legal team, make sure to lean on them for support and advice.
Stick to your ethical codes.
Honesty, responsibility, respect, and fairness are the values that underpin ethical behavior in the project management profession. The Project Management Institute’s (PMI) code of ethics provides detailed guidelines to help ensure you maintain ethical conduct in your projects.
Test your ethics.
When you face an ethical dilemma, ask yourself questions in each of the following categories:
- Shame: Would you be ashamed if someone knew what you did?
- Community: Would you want your friends to know the decision you made?
- Legal: Would you face legal action if you took this action?
- Situation: Would your actions be justified in this situation?
- Consequence: Would a negative outcome be worth your actions?
Key takeaway
Making a decision when facing an ethical dilemma can be challenging. But learning the legal requirements for your procurements, sticking to a professional code of ethics, and testing yourself on the ethics of your decision making can help you avoid ethical traps and conduct your procurements honestly, responsibly, and fairly.
Review: Managing budgeting and procurement
Video: Wrap-up
Project Budgets
- Purpose: Project budgets track financial resources needed for success, not just about saving money.
- Importance: Budgets help monitor project performance – both overspending and underspending can be problematic.
- Management: Involves cost control, input from various stakeholders, and careful change management to maintain accuracy.
Procurement
- What it is: Getting the necessary supplies, materials, and outside expertise for your project.
- Steps: Initiate, select vendors, write contracts, manage the relationship, and finalize.
- Agile vs. Traditional:
- Agile: More flexible contracts, ongoing communication for adjustments.
- Traditional: Contract focus is mainly upfront, less ongoing interaction.
- Documents: NDAs (confidentiality), RFPs (requesting proposals), and SoWs (outlining work agreements).
Ethics in Procurement
- Adherence: Follow established code of ethics.
- Judgment: Use your own judgment to make ethical choices.
- Research: Understand both your organization’s ethical guidelines and broader industry practices.
Wow, we really
covered a lot here. We learned all about
managing costs and budget. We learned that a
project budget is the estimated monetary
resources needed to achieve outlined
goals and objectives. We learned that a project
budget is much more nuanced than just
aiming to save money. It’s a success metric that’s used to track
project performance. Remember, it’s not
desirable to be over budget or under budget. We also learned that cost control involves several stakeholders, sign-off from key stakeholders, and actively managing changes. We definitely went in-depth from procurement and
vendor management, which involves obtaining
the necessary supplies, materials, and external resources for your project’s success. We learned the important
steps: initiating, selecting, contract writing,
control, and completing. We now know that procurement
will be different depending on which
methodology you’re using. An Agile procurement approach differs from a traditional
procurement approach. It’s more relationship-based because the negotiation stays
open the whole time. An Agile procurement requires more frequent communication with vendors because the contracts maybe reviewed and
adjusted regularly. The traditional approach
is typically done during the procurement
stage and ends there. We learned about NDAs, RFPs, and SoWs, and we created
an SoW together. Finally, you learned a
bit about how to think critically when it comes
to ethics in procurement. You learned how to adhere
to a code of ethics, when to use your own judgment, and the importance of researching the ethics of procurement. Nice job. Next up, you’re going to learn about
different types of risks, how to identify risk, and how to mitigate
risk. See you there.
Quiz: Module 3 Challenge
A project manager creates a budget. They determine the amount of buffer funds the project likely needs for completion. What is this budget component?
Reserve analysis
Gemini
The correct answer is Reserve analysis. Here’s why:
- Reserve Analysis: This involves calculating potential buffers for unforeseen costs. It considers identified risks and potential surprises.
- Surprise Expense: This term isn’t specific to project management and doesn’t capture the analysis aspect.
- Risk Funding: This is the general concept of allocating money for risks, but reserve analysis is the process to determine how much is needed.
- Expected estimation: This refers to the core budget, not the additional buffer.
ChatGPT
Reserve analysis
Imagine you are creating a budget for an upcoming project. You determine the dollar amount to measure against which will conclude whether the budget is on track. This action will measure the success of your project. What is this dollar amount called?
Baseline
Gemini
The correct answer is Baseline. Here’s why:
- Baseline: In project management, the baseline is the approved initial budget. It serves as the reference point for measuring project performance, including cost tracking.
- Fixed cost: This refers to costs that don’t change regardless of project variations.
- Planned cost: This could be an estimate or a changing target, and thus doesn’t fit the definition.
- Expectation: This is too general. Budgets need specific targets to be measurable.
ChatGPT
Baseline
A project manager proactively identifies factors that might have an impact on the budget and takes action to limit variance. What is this practice called?
Cost control
Gemini
The correct answer is Cost control. Let’s break down why:
- Cost Control: This is the proactive process of monitoring and managing budget variances by identifying and mitigating risks.
- Bottom-up Approach: This is a method of estimating project costs by breaking them down into smaller tasks.
- Finding the Baseline: This involves establishing the initial approved budget, which is a part of cost control, but not the broader management practice itself.
- Cost Limiting: This term is too restrictive and doesn’t capture the full proactive nature of risk management.
ChatGPT
1 point
Cost control
As a project manager, you’re seeking a procurement approach that outlines clear workstreams, hard deadlines, and financially protects your project against unforeseen circumstances. Which procurement approach should you choose?
Traditional
Gemini
The correct answer is Traditional. Here’s why:
- Traditional: Focuses on detailed upfront planning, well-defined workstreams, and fixed-price contracts, which can protect the project budget.
- Agile: Prioritizes flexibility, frequent vendor communication, and adaptable contracts. This is better suited when requirements might evolve during the project.
- Robust or Protectionist: These terms aren’t standard in describing procurement approaches, making them incorrect in this context.
Let me know if you’d like to discuss the pros and cons of different procurement approaches in more detail!
ChatGPT
Robust
You are working with a vendor and ask them to sign an NDA. What does an NDA help to ensure?
That confidential information is kept within the organization
When assessing ethical versus unethical procurement, what is the first step you should take?
Use your best judgment and do the required research
Gemini
The best first step is to Use your best judgment and do the required research. Here’s why:
- Own Responsibility: Ethical decisions start with your individual assessment and taking the initiative to gather information.
- Legal Team: While they’re important later in the process, it’s crucial to first understand the situation yourself.
- Trusted Friend: Advice can be helpful, but your own research and understanding of ethical standards are essential foundations.
- Government Officials: Contacting officials might be necessary in some situations, but it’s not always the first step.
Ethical decision-making in procurement requires both personal judgment and informed decision-making.
ChatGPT
Use your best judgment and do the required research
Which of the following do you consider an indirect cost in your budget?
Security
Gemini
The correct answer is Security. Here’s the breakdown:
- Direct Costs: These are expenses directly tied to producing a specific project deliverable. Examples:
- Wages & Salaries (project personnel)
- Equipment Rental
- Training (directly related to project tasks)
- Indirect Costs: These are overhead or general expenses that support the project but aren’t tied to specific deliverables. Examples:
- Security for the overall work environment
- Administrative costs
- Facility rent
Let me know if you’d like more examples to solidify the distinction!
ChatGPT
Security
At what phase in the procurement process would a project manager decide what supplies and which vendors will be used on the project?
Selecting
Gemini
The correct answer is Selecting. Here’s why:
- Selecting: This phase involves evaluating vendor proposals (often using an RFP), conducting negotiations, and ultimately choosing the best fit for the project’s needs.
- Controlling: Focused on monitoring the vendor relationship, ensuring performance and contract compliance.
- Investigating: This might happen before the formal procurement process to research options, but deciding on specific vendors occurs during selection.
- Assignment: This term is too general and doesn’t specifically relate to vendor selection.
ChatGPT
Selecting
When budgeting a project, you learn the key stakeholder sets the budget before the project begins. Which budgeting term refers to this concept?
Budget pre-allocation
Gemini
The correct answer is Budget predetermination. Here’s why:
- Budget predetermination: Implies that the budget is established before the project is fully planned or scoped out, often by an external stakeholder (like a client or funding source).
- Budget Forecasting: Focuses on predicting future expenses based on ongoing trends and estimates.
- Budget pre-allocation: Suggests that portions of a budget are assigned in advance, but not necessarily the entire amount.
- Budget limitations: A general term for constraints on spending, not specifically about the timing of budget decisions.
ChatGPT
Budget predetermination
The budgeting process usually takes place at the same time as what other process?
Scheduling
Gemini
The correct answer is Scheduling. Here’s why:
- Interdependence: The budget and schedule are closely linked. The detailed schedule of tasks determines many of the project’s costs (labor, equipment, etc.).
- Production: While production may influence both budget and schedule, the budgeting process usually happens before the production stage starts.
- Delivery: Delivery logistics can be a cost factor, but the budgeting process itself usually occurs earlier.
- Procurement: Parts of the procurement process (like vendor selection) may overlap with budgeting, but the full procurement cycle extends beyond the budgeting phase.
ChatGPT
1 point
Scheduling