You’ll learn about the PACE (Plan, Analyze, Construct, Execute) project workflow and how to organize a data project. You’ll also learn how to communicate effectively with teammates and stakeholders.
Learning Objectives
- Apply the principles of communication to data project scenarios
- Analyze the importance of communication and how it drives the PACE workflow
- Examine the PACE workflow and categorize tasks of a data project for each stage
- The data project workflow
- Elements of communication
- Video: Key elements of communication
- Reading: Best communication practices for data professionals
- Practice Quiz: Activity: Communicate with stakeholders in different roles
- Reading: Activity Exemplar: Communicate with stakeholders in different roles
- Video: Communication drives PACE
- Reading: Elements of successful communication
- Practice Quiz: Test your knowledge: Elements of communication
- Communicate like a data professional
- Video: Connect PACE with upcoming course themes
- Reading: The value of the PACE strategy document
- Reading: Communicate objectives with a project proposal
- Reading: Connect PACE with executive summaries
- Practice Quiz: Activity: Create a project proposal
- Reading: Activity Exemplar: Create a project proposal
- Practice Quiz: Test your knowledge: Communicate like a data professional
- Review: Data applications and workflow
The data project workflow
Video: Welcome to module 4
This section will cover the workflow within data-driven careers and introduce you to the PACE model, a helpful organizational tool. You will also learn about effective communication and best practices for sharing your ideas with others. All of these skills and tools will help you prepare for your upcoming portfolio project.
Key takeaways:
- The PACE model is a helpful organizational tool that can provide structure while allowing great flexibility when working on projects.
- Effective communication is essential for data professionals, as they need to be able to communicate their findings and ideas to a variety of audiences.
- Best practices for sharing your ideas with others include being clear, concise, and persuasive.
By understanding the workflow within data-driven careers and learning about the PACE model, effective communication, and best practices for sharing ideas, you can prepare yourself for success in your portfolio project and beyond.
We began our journey
into the data professional world by covering the basics of data science, exploring careers, and discussing skills
needed to succeed. In this section,
we’ll investigate the workflow within
data-driven careers. You’ll be introduced to a
helpful organizational tool called the PACE model, that can provide
structure while allowing great flexibility when
working on projects. We’ll explore the elements of
effective communication and some best practices when
sharing your ideas with others. All of these skills and
tools will help you prepare for your upcoming
portfolio project. I know you’re
excited to continue. Let’s get started.
Video: Hautahi: Importance of communication in a data science career
Hautahi is a Senior Data Scientist at Google who works on equal treatment and algorithmic fairness in YouTube’s recommender systems. She believes that it is essential for data scientists to have strong communication skills, as they need to be able to communicate their findings and ideas to a variety of audiences.
Hautahi’s team works across product lines within YouTube, which requires them to be able to reformulate their work in terms of the language and concepts that are familiar to different teams. She emphasizes that the majority of data science work relies on good communication, whether it is within a small team or with a broader range of stakeholders.
Hautahi recommends that data scientists who are struggling with their communication skills can improve by:
- Talking about specific examples of effective communication in interviews.
- Observing people who are good at communicating, both in the workplace and in their personal lives.
- Asking people whose communication skills they admire to be their mentors.
Key takeaways:
- Effective communication is essential for data scientists.
- Data scientists should be able to reformulate their work in terms of the language and concepts that are familiar to different audiences.
- The majority of data science work relies on good communication.
- Data scientists who are struggling with their communication skills can improve by talking about specific examples of effective communication in interviews, observing people who are good at communicating, and asking people whose communication skills they admire to be their mentors.
Hi. I’m Hautahi, I’m Senior Data
Scientist at Google. I work primarily on equal treatment and
algorithmic fairness in the YouTube
recommender systems. We try to make sure that
our systems are fair, and inclusive for both
users and creators. I don’t think it’s
possible to have a successful data science career relying only on
technical know-how. If you rely just on
technical know-how and not effective communication, then you’ll run a risk
of misunderstandings and frustrations amongst your colleagues
and stakeholders. My team tends to work across product lines
within YouTube. What that requires is reformulate
what you’re doing with Team A and terms of the type of language that Team B
is more familiar with, and the important differences between how they think
about their products. The majority of your work
relies on good communication, whether that’s
within a small team, that share technical
knowledge or sharing that information across the broader range
of stakeholders. A great way to show effective
communication skills and interview is by talking
about specific examples, whether they be from previous jobs or in
your personal life, they really illustrate
that you’ve considered the
question carefully. This definitely doesn’t need
to be in data analytics. It can be in any experience that you’ve had
previously in life. In fact, one of the
things I value about my data science colleagues is the broad range of backgrounds. From a personal perspective, I don’t think that my background
is traditional at all. I’m an immigrant to the USA. I was raised in rural New
Zealand on my tribal lands, on Maori, indigenous
New Zealander, and only spoke Maori till I was about seven
or eight years old. I think my Maori
background helped in my communication skills
because Maori culture places a large emphasis
on verbal communication. I also think that previous jobs that not at all related
to data analytics, for example, in college, I worked at a hotel and got to speak to people from a
wide range of backgrounds, and was able to learn communication skills
just by doing that. My advice to those who are maybe struggling a little
with workplace skills, and communication is to be asked to be
invited to meetings. We don’t need to contribute, but you can use it
as an opportunity to observe people who are
good at communicating. The other is to maybe
ask those people whose communication
skills you admire to perhaps be a mentor and teach you some
of those skills. In general, just observe people who are good
at communicating. It doesn’t just need to be
in a workplace environment, but can be elsewhere in
your personal life too.
Video: Introduction to PACE
The PACE framework is a structure for the data workflow that can help you solve problems and make judgments quickly and efficiently. It is designed to be flexible and adaptable to projects of all sizes.
The four stages of the PACE framework are:
- Plan: Define the scope of your project and identify the informational needs of your organization.
- Analyze: Prepare and examine the data, and conduct exploratory data analysis to find potential insights and directions.
- Construct: Pursue a limited subset of the potential insights, and work with other data professionals to build and revise machine learning models, uncover relationships in the data, and perform statistical inference.
- Execute: Share the results of your analysis and collaboration with your stakeholders, and present your findings and recommendations.
The PACE framework is a valuable tool for data professionals, and it can help you prepare for success in your career.
Key takeaways:
- The PACE framework is a flexible and adaptable structure for the data workflow.
- The four stages of the PACE framework are plan, analyze, construct, and execute.
- Communication is essential at all stages of the PACE framework.
- The PACE framework can help you solve problems and make judgments quickly and efficiently.
- The PACE framework can help you prepare for success in your career as a data professional.
Introduction to PACE in Data Science
The PACE framework is a structured approach to data science projects that can help you solve problems and make judgments quickly and efficiently. It is designed to be flexible and adaptable to projects of all sizes.
What does PACE stand for?
- Plan: Define the scope of your project and identify the informational needs of your organization.
- Analyze: Prepare and examine the data, and conduct exploratory data analysis to find potential insights and directions.
- Construct: Pursue a limited subset of the potential insights, and work with other data professionals to build and revise machine learning models, uncover relationships in the data, and perform statistical inference.
- Execute: Share the results of your analysis and collaboration with your stakeholders, and present your findings and recommendations.
How to use the PACE framework
The PACE framework can be used to guide your work on any data science project, regardless of its size or complexity. Here is a brief overview of each stage:
Plan
The first step in any data science project is to define the scope of your work and identify the informational needs of your organization. What are the goals of the project? What questions are you trying to answer? What type of data do you need to collect and analyze?
Once you have a good understanding of the project, you can start to develop a plan. This plan should include a timeline, budget, and list of resources that you will need.
Analyze
The next stage is to prepare and examine the data. This may involve cleaning the data, removing outliers, and transforming it into a format that is suitable for analysis.
Once the data is prepared, you can start to conduct exploratory data analysis (EDA). EDA is a process of using statistical and visualization techniques to explore the data and identify patterns and relationships.
Construct
Once you have completed your EDA, you can start to construct solutions to the problems that you identified in the planning stage. This may involve building machine learning models, developing algorithms, or creating data visualizations.
At this stage, it is important to work closely with your stakeholders to ensure that the solutions that you are developing are meeting their needs.
Execute
The final stage is to execute your solutions and share the results of your work with your stakeholders. This may involve writing reports, giving presentations, or deploying your solutions to production.
Benefits of using the PACE framework
The PACE framework offers a number of benefits, including:
- Structure and organization: The PACE framework provides a clear structure and organization for your data science projects. This can help you to stay on track and avoid getting lost in the weeds.
- Flexibility and adaptability: The PACE framework is flexible and adaptable to projects of all sizes. You can use it to guide your work on a simple one-off analysis or a complex enterprise-wide project.
- Communication: The PACE framework encourages communication throughout the project lifecycle. This helps to ensure that everyone involved in the project is aligned on the goals and objectives, and that the solutions that are being developed are meeting the needs of the stakeholders.
Conclusion
The PACE framework is a valuable tool for data scientists of all levels of experience. It can help you to solve problems more efficiently and effectively, and to deliver high-quality results to your stakeholders.
Tips for using the PACE framework
Here are a few tips for using the PACE framework effectively:
- Get buy-in from your stakeholders early on. It is important to make sure that everyone involved in the project understands the goals and objectives, and that they are aligned on the approach that you are taking.
- Document your work at each stage of the project. This will help you to stay on track and avoid duplication of effort. It will also help to communicate your work to others more effectively.
- Be flexible and adaptable. The PACE framework is a guide, not a set of rules. Be prepared to adjust your approach as needed.
- Don’t be afraid to ask for help. There are many resources available to help data scientists, including online communities, mentors, and colleagues.
If you are looking for a way to improve your data science skills and deliver high-quality results to your stakeholders, I encourage you to learn more about the PACE framework and how you can use it in your work.
What does the acronym PACE stand for?
Plan, analyze, construct, and execute
PACE is an acronym that stands for plan, analyze, construct, and execute. Each element of the PACE framework represents an actionable stage in a project.
The most important part of
any project is preparation. That involves thinking through all the necessary steps
and anticipated tasks. Let’s say you were
planning a dinner party. You would start by
planning the theme, menu, the guest list, and all the other details. Next, you might check
the reservation list, dietary restrictions, or take a trip to the grocery
store for ingredients. Afterward, you would return
home to prepare your dishes, clean your space, set up
the table and get ready. Because you set up
so much beforehand, the evening will be awesome. While this scenario may
be fictional or not, it offers some wise advice. As a data professional, being able to visualize data, predict outcomes and quickly
pivot away from obstacles makes you a problem-solver and a great asset to any organization. Benjamin Franklin once said, “By failing to prepare, you are preparing to fail.” After almost three centuries, it still applies to
something as simple as a dinner party or as complex
as a deep space mission. Regardless of the project, having a structural framework
in place for how to get that work done can be
immensely beneficial. I’ve done a lot of data
science consulting in my time. One of the most common problems I’ve seen is teams coming to me and thinking that
they need advice on which tool or equation to use, and all of us finding
out during the meeting that they’re solving
entirely the wrong problem. All the math in the
universe won’t help you if you don’t point it
in the right direction. But it’s easy to
get excited about those nitty-gritty details and rush headlong into
a waste of time. The best teams I’ve worked with have adopted a
framework to help them focus on the most
impactful actions in the most efficient order, and they’ve had the discipline
to use it to stay on track instead of running
off into the weeds. For those of you who completed the Google Data
Analytics certificate, you’ll recall a structure for the data workflow that was
divided into six phases, ask, prepare, process, analyze, share, and act. This framework is quite useful for a multitude of projects, but often with bigger data sets, you need more freedom
and flexibility. The PACE framework
designed for this program offers the same workflow and structure, but
in a simpler way. PACE is a framework
developed with input and feedback from our team
of data professionals. The intent of PACE is to provide an initial structure that will help guide you through projects. The goal is to lay a
foundation upon which you will develop your
own workflow practices. The PACE framework
helps you solve problems and make judgments
quickly and efficiently. PACE is an acronym. Each one of the
letters represents an actionable stage
in a project, plan, analyze,
construct, and execute. In the plan stage, you’ll define the
scope of your project. You’ll begin by identifying the informational needs
of your organization. This is where you’ll want to ask yourself questions
like the following. What are the goals
of the project? What strategies will be needed? What will be the business or operational impacts
of this plan? Taking inventory
of the project and the tasks required
will help you get a better understanding
of the context of your work and
prepare for success. During analyze, you
engage with the data. You’ll start by preparing
it for your project. Here, you’ll acquire the necessary data from
primary and secondary sources, and then you’ll clean it, reorganize it, and
transform it for analysis. Then you’ll conduct a methodological
examination of the data. You will also engage in exploratory data analysis
or EDA for short. This will involve converting the data into usable formats, assessing the
quality of the data, and then diving into
the data to find as many potentially useful insights and directions as possible. You’ll then work with
your stakeholders to see which of those areas are worth
pursuing in more detail. Which brings us to
the construct stage, where you’re going to
pursue a limited subset of all those potential
insights that looked interesting
to you in your EDA. Here is when you will work
with other data professionals, potentially statisticians
and machine-learning engineers to do things like building machine learning
models and revising those, uncovering relationships
within your data and doing statistical inference about those relationships. Finally, in the execute stage, you will share the result of your analysis and
your collaboration with your stakeholders, as well as the value that
you’ve unlocked from your data. Here you will
present findings to internal and external
stakeholders, answering questions and
considering different viewpoints. You’ll also have an
opportunity to present recommendations based on
what you found in the data. You may discover
that you revisit the planning and analysis stages as you refine models and
incorporate feedback. A good way to visualize the PACE framework is
as a completed circuit, each of the four stages must be engaged for it to
function correctly. The electricity or
flow of energy in the PACE circuit is the
communication between you, your team, and all the other stakeholders
and collaborators involved. When you look at the
stages in this manner, you might think that
communication only flows one way. Well, you always do
start with planning, but don’t be afraid to
go back and iterate. With PACE, new
information and feedback can be incorporated in
any part of the process. You might need to return to analyze to clarify some
aspect of the data, and then jump back to execute
to present this aspect to your stakeholders
without the need to construct new models
or dashboards. Along the way, you’ll see how the PACE framework
can be scaled to fit within the scope
of any project. The model’s adaptability will prepare you for a
dynamic profession that requires a high degree of professional flexibility
and communication. Regardless of where
your career takes you, the PACE framework
is a tool that provides a clear
foundation and structure. Through the continued application
of the PACE framework, you’ll prepare for each
courses portfolio project. Then you’ll have
the opportunity to practice your evolving skills. Each portfolio project
will introduce opportunities to develop and strengthen your
organizational methods. As you develop your own
intuitive workflow, the PACE framework can be a
great organizational tool. Next, we’ll look at how
communication is so crucial.
Reading: The PACE Stages
Reading
So far, you have been introduced to the PACE framework and learned how it provides a clear foundation and structure for data analysis projects. You also learned that PACE is an acronym; each one of the letters represents an actionable stage in a project: plan, analyze, construct, and execute. In this reading, you will learn more about the PACE workflow and discover how each stage of the process can help guide data analysis.
Why do we use a workflow structure?
As a general rule, data professionals rely on workflow structures to guide them through the duration of data projects. Within a large-scale project, there can be a number of tasks that require a certain order of operations. Identifying complexities and finding consistent ways to work together can make projects more efficient and enable more productive communication. Identifying these and other types of potential blockers early can help you plan and prepare resources in advance before they can negatively affect a project.
Our team of data professionals who assisted in creating this program developed PACE as a flexible model; you are encouraged to revisit each stage without interrupting the entire workflow. Through PACE, you will identify areas of action and contexts for when they will need to be considered. All in all, PACE offers professionals a customizable scaffold that can support their efforts while working through every stage of a data project.
A closer look at the PACE model
Let’s take a closer look at each stage of the PACE model.
Plan
At the beginning of a project, it is important to establish a solid foundation for success. Here you will define the scope of your project. This is when you will begin by identifying the informational needs of the organization. During the planning stage, you will have the widest viewpoint of a project. By assessing all of the factors and processes involved, you are mapping a path to completion, using your creativity to conceptualize a course of action. Here you will also take special note of tasks that may require an innovative approach within your workflow.
Summary: The planning stage is where you conceptualize the scope of the project and develop the steps that will guide you through the process of completing a project.
Here are a few examples of the types of planning stage tasks:
- Research business data
- Define the project scope
- Develop a workflow
- Assess project and/or stakeholder needs
Analyze
In the analyzing stage, you will interact with the data for the first time. Here you will acquire all of the data you will need for the project. Some datasets could come from primary sources within your organization. Others may need to be collected from secondary sources outside your company. You may even find that you need governmental or open source data. The analyzing stage is also where you will engage in exploratory data analysis or EDA. This involves cleaning, reorganizing and analyzing all of the necessary data for the project.
Summary: The analyzing stage is where you will collect, prepare, and analyze all of the data for your project.
Here are a few examples of the types of analyzing stage tasks:
- Format database
- Scrub data
- Convert data into usable formats
Construct
Just as the name suggests, the construction stage is all about building. In this stage of PACE, you will be building, interpreting, and revising models. Some projects will require machine learning algorithms to uncover correlations within your data. You will use these correlations to uncover information from the data that would otherwise go unused. These relationships can help your organization make informed decisions about the future.
Summary: In the construction stage you will build models that will allow you access to hidden relationships locked within data.
Here are a few examples of the types of construction stage tasks:
- Select modeling approach
- Build models
- Build machine learning algorithms
Execute
In the execution stage, you will put your analysis and construction into action. Here you will deliver your findings to the internal (inside of your organization) and external (outside of your organization) stakeholders. Quite often, this will involve stakeholders from the business-side of the companies you are working with. Presenting your findings is only a part of the execution stage. Stakeholders will provide feedback, ask questions, and make recommendations that you will collect and incorporate.
Summary: In the execution stage you will present the finding of your analysis, receive feedback, and make revisions as necessary.
Here are a few examples of execution stage tasks:
- Share results
- Present findings to other stakeholders
- Address feedback
Communication and PACE
Regardless of where you might be within the PACE workflow, communication is essential to moving the framework through to the realization of the project. One way to think of this is by visualizing the four stages of PACE as a completed circuit and with communication being represented by the flow of electricity.
At each stage, there will always be a need for communication to improve the workflow. This could be asking questions about your data, gathering additional sources, updating stakeholders on progress, or presenting findings and receiving feedback.
Adaptability of PACE
At the start of a project, the PACE model offers a good structure to guide you. At the beginning, you have the planning stage, where you gather the information and tools you will need and set up a framework to guide you. When you are analyzing data and constructing models, the analyzing and construction stages assist you. After these steps, the execution stage is where you share results and gather feedback.
Although the PACE model is first presented as stages in a certain order, you will discover that the open flow of communication allows you to easily move to the stages you need. New information and feedback can be incorporated at any part of the process. You might need to return to the analyzing stage to clarify some aspect of the data and then go to the executing stage to present this aspect to your stakeholders, without the need to construct new models. The PACE framework can be adapted to fit any project. Its adaptability will prepare you for a dynamic profession that requires a high degree of professional flexibility and communication.
Key takeaways
Data professionals need structured workflows to help them manage the large number of tasks within data projects. The PACE professional workflow was designed specifically for this program to assist you in developing your professional structures and practices. PACE functions like a completed circuit, with communication flowing between each stage. The design of PACE promotes flexibility, allowing for free movement between stages as needed.
Practice Quiz: Test your knowledge: The data project workflow
In which PACE stage would a data professional ask, “What are the goals of the project?”
Plan
In the plan stage of the PACE model, a data professional asks, “What are the goals of the project?” The answers to this question help to define the project scope.
Fill in the blank: In the _ stage of the PACE model, a methodical examination of the data is conducted.
analyze
In the analyze stage of the PACE model, a methodical examination of the data is conducted. This is also the stage when a data professional engages in exploratory data analysis, or EDA.
In the execute stage of the PACE model, what is shared with stakeholders?
The story told by the data
In the execute stage of the PACE model, the story told by the data is shared with stakeholders. This may include answering questions, presenting findings, and sharing recommendations based on the findings.
Elements of communication
Video: Key elements of communication
The key elements of communication are purpose, receiver, and sender.
- Purpose: The reason why the communication is taking place.
- Receiver: The audience for the communication.
- Sender: The person responsible for crafting the message.
The same message can be shared in dramatically different ways depending on the purpose and the receiver.
Best practices for communication as a data professional:
- Consider the purpose of your communication. What do you want to achieve?
- Identify your audience. Who are you talking to? What do they already know? What do they need to know?
- Be mindful of your relationship to the receiver and your role in the exchange.
- Consider your personal biases.
- Craft your message accordingly.
For example, a data professional working on a complex project might communicate the project pitch, structure, research, models, and findings differently to a non-technical audience than to other colleagues. In both cases, the overall message would be the same, but the details included and the way the information is organized would be different.
Key elements of communication in Data Science
Data scientists play a critical role in communicating complex insights to a variety of stakeholders, including technical and non-technical audiences. To be effective communicators, data scientists need to understand the key elements of communication and how to apply them to different situations.
The three key elements of communication are:
- Purpose: What is the goal of your communication? Do you want to inform, persuade, or inspire your audience?
- Audience: Who are you communicating with? What is their level of technical expertise and what do they need to know?
- Message: What is the key message that you want to convey? How will you craft your message to be clear, concise, and engaging?
Here are some tips for communicating effectively as a data scientist:
- Be clear and concise. Avoid using jargon and technical terms that your audience may not understand.
- Use data storytelling to explain your findings. Stories are a powerful way to engage your audience and make your insights more memorable.
- Visualize your data. Charts and graphs can help to illustrate complex concepts and make your data more accessible to your audience.
- Be open and honest about your findings. Even if your findings are not what you or your audience were hoping for, it is important to be honest and transparent about your results.
- Be prepared to answer questions. Be prepared to answer questions from your audience about your data, methodology, and findings.
Here are some specific examples of how to apply the key elements of communication to different data science scenarios:
Scenario 1: You are communicating your findings from a data analysis project to your manager.
- Purpose: To inform your manager about the results of your analysis and make recommendations for next steps.
- Audience: Your manager, who has a technical background but is not an expert in your specific field of data science.
- Message: Craft a clear and concise message that summarizes the key findings of your analysis and your recommendations for next steps. Avoid using jargon and technical terms that your manager may not understand. Use data visualization to illustrate your findings and make your data more accessible.
Scenario 2: You are giving a presentation about your data science work to a group of non-technical stakeholders.
- Purpose: To educate your audience about your work and its implications for their business.
- Audience: A group of non-technical stakeholders, such as executives, board members, and investors.
- Message: Craft a message that is tailored to your audience’s level of technical expertise. Avoid using jargon and technical terms that your audience may not understand. Use stories and analogies to explain complex concepts in a way that is easy to understand. Use data visualization to illustrate your findings and make your data more accessible.
Scenario 3: You are writing a blog post about your data science work.
- Purpose: To share your findings with a wider audience and generate interest in your work.
- Audience: A general audience with a variety of technical backgrounds.
- Message: Craft a message that is clear, concise, and engaging. Avoid using jargon and technical terms that your audience may not understand. Use stories and analogies to explain complex concepts in a way that is easy to understand. Use data visualization to illustrate your findings and make your data more accessible.
By understanding the key elements of communication and how to apply them to different situations, data scientists can become more effective communicators and share their insights with a wider audience.
Which element of communicative exchange refers to crafting a message or communication?
Sender
The sender element of communicative exchange refers to crafting a message or communication. The data professional is the sender.
When I was a kid, I used to love to take
things apart so that I could see how everything came together on
the inside to make something work. I actually still love doing that today and
this is so much easier to do with tangible things
that you can hold and look at, like a pen, for example. I can twist the tip to
pull each section apart. From there, I can pull the ink cartridge out and
check out the way that the spring works in tandem with the top part of the pen
to make it click. Studying the way things work becomes much harder when we
start thinking about abstract concepts like communication and you’re probably
wondering why it’s important to talk about it in the first place. In your role
as a data professional, you are the direct connection between the information inside
the data and other projects stakeholders. So let’s take a closer look at some key
considerations when crafting a message. All the communicative exchanges
have three key elements that we need to keep in mind:
purpose, receiver and sender. When we think about purpose, I want you to think about the reason why
the communication is taking place. In analytically oriented settings, you might find yourself in situations
where technical pockets of information, require analysis or
reporting. On the other hand, there may be contexts that depend
on strategic insights which will be used to direct a company’s financial or
organizational efforts. The receiver is your audience. When you think about
the receivers of your messages, I want you to think about
who you are talking to. It’s helpful when crafting communications
to ask: what does my audience already know? What do they need to know? And it’s important to keep in mind that
every exchange can cause a rippled chain of events. As the data professional, you’re often working as part of
a distributed team across an organization and that’s why a message shared
with one receiver may be used for reporting with or to others. The sender is the person responsible for
crafting that message or communication. Yes, you, you’re the sender. The sender is a crucial part
of any communicative exchange. As the sender, I encourage you
to think about the following: what’s your relationship to the receivers?
What’s your role in this exchange? Are you reporting insights? Are you pitching ideas or are you
identifying potential data inputs. Also, what personal biases might affect
the message you’re trying to share. At the heart of the relationship between
purpose, receiver and sender, is the message or communication that you intend to share,
which is impacted by all three elements. For this reason the same message might be
shared in dramatically different ways. When the purpose and the receivers
change from scenario to scenario. For example, you might know a data
professional working on a complex project. They’ve been involved since the project
was sparked by an idea in a meeting. The way they articulate the project
pitch, structure, research, models and findings will change
depending on whom they’re talking to. With non technical audiences, they’re much
less likely to focus on details about the code used to program the model and
instead they’ll focus on the impact of the project. When the audience shifts to
other colleagues, your friend may instead choose to be very detailed about
the code and project logistics. In both cases,
the overall message exchanged, that is, information about the project
was the same. How it was crafted, the details included and
the way the information was organized, that’s what was different. Now that we’ve examined the key
elements of communication, we can really start to think about some of the
best practices that will set you up for success when you communicate
in your future job.
Reading: Best communication practices for data professionals
Reading
Effective communication drives PACE
Throughout the stages of PACE, stakeholders can offer feedback, pose questions, or ask for clarification. Being able to communicate is key; at every point in a project’s life cycle, you will need to be able to share obstacles and results, and provide necessary information to guide decision-making. Communication drives each stage of PACE, from collecting data to constructing models to sharing results. As a data professional, you will need a combination of strong communication skills and the technical skills you’re learning to succeed in the data career space. In this reading, you will learn some tips for effective communication you can apply throughout the stages of PACE. You will also discover some best practices for sharing your findings through presentations that you can use in the future.
Seven tips for effective communication
Over the course of a typical work day, you will interact with stakeholders in a variety of ways. Some of your interactions will be through emails and messaging, others through meetings and one-on-one conversations, and even formal presentations. Each interaction requires an individualized approach to ensure that your audience understands what you are trying to communicate. The following seven tips can help guide your communication, no matter what form it takes or what stage of PACE your project is in:
1. Speak the language of your audience
Identify the needs of your audience. It’s important to know the objectives of the person you are communicating with. Focusing on their needs allows you to gain insight and assess how technical the conversation should be. Consider the following questions:
- Why has this person contacted you?
- What does your stakeholder want from this interaction?
- What’s important to them, their team, or their organization?
In your role as a data professional, you will interact with a variety of stakeholders. Determine what they know, what they need to know, and what might go beyond their level of involvement in a project.
- Break down technical concepts into simpler terms.
- Use shorter sentences so main ideas are easier to understand and remember.
- Use direct language and minimize embellishments or unnecessary detail.
- Pay attention to diverse backgrounds and respect the lived experiences of others.
Pro tip: Avoid jargon, acronyms, and technical “buzzwords” that could lead to confusion.
2. Invite questions and welcome feedback
Everyone can use feedback–whether it is positive reinforcement or areas for improvement. When you are focused on the details of a task, it’s possible to overlook something. Another person’s feedback offers you a great way to gather insights for your personal growth and professional excellence. By accepting the challenge that feedback and questions present, you will strengthen your own skills and help the overall project.
- Merge your passion for finding solutions with the goals of the project.
- Continue to strive for greater understanding of the results.
- Elicit feedback and questions to improve communication about your projects.
- Consider opportunities to reflect on your communication skills.
Pro tip: Analyze feedback. Is it valid? Does the person have a complete understanding of the goals of the project or data analytical process? If not, set up an additional meeting to help clarify.
3. Be the connection to the data
You are your team’s direct connection to the insights your data offers. Your goal is to help other stakeholders understand the process and how it addresses their needs. When everyone understands the process, communication can be highly effective.
- Focus on the objectives to help others better understand your data process.
- Tell the story of the data with a compelling and cohesive narrative.
- Respond to questions in a timely manner.
- Demonstrate your value to the team.
- Find opportunities to address stakeholder questions.
Pro tip: Continue to proactively identify ways the data and tools you have access to can address the objectives of your team and drive new insights.
4. Let your visualizations help tell the story
Visualizations are one of the best ways to communicate ideas, especially when dealing with big data. Visual references help bring to life the details inside your data. Graphs, charts, and infographics can promote general understanding. Later you will explore Tableau, a visualization tool that you can use to create compelling visuals from data.
- Be sure that your visuals tell the story within the data.
- Design visualizations for inclusivity.
- Use labels and text to clarify, not clutter.
- Use fonts that are easy to read.
- Use high contrast, shading, and other customizations to communicate your messages clearly.
- Offer handouts, slides, and other material in accessible formats.
Pro tip: Keep visualizations simple. When deciding what to include in a presentation, less is more.
5. Build positive professional relationships
When you consider the responsibilities and objectives of others, your communication will reflect that consideration. This builds credibility and influence in your workplace and allows you to continue growing throughout your career.
- Focus on what matters to your audience.
- Invite feedback and discussion.
- Be a trusted subject matter expert who communicates clearly and inclusively.
- Cultivate positive interactions to strengthen working relationships and improve morale.
Pro tip: When a stakeholder contacts you, be accessible and engaged in your communication.
6. Identify assumptions about the data
The backgrounds, experiences, beliefs, and worldviews of people can influence the information contained within data. In your role as a data analytics professional, you will want to consider ways that these various factors can introduce bias.
If they are not recognized, assumptions can have a powerful effect on outcomes. Without information, there is often a tendency to fill in the gaps in understanding with assumptions. The most effective methods to reduce the impact of assumptions are practicing active listening and effectively asking questions. For example, these questions can help identify any assumptions:
- Is there something I am taking for granted?
- Am I assuming something here that I shouldn’t?
- Can I determine if the assumption is correct?
Pro tip: Data professionals need to identify their own assumptions as well as any assumptions their audience might have. Make sure you consider any bias you might have, too!
7. Identify limitations in the data
As a data professional, you will also encounter limitations within data that can impede your analysis. These limitations will need to be addressed before you can proceed. To assist you in identifying data limitations, ask the following questions:
- Is the data complete? Are there missing values or sections?
- Are the datasets formatted correctly?
- Is this a sufficient sample size to conduct analysis of an entire population or group?
- What are the biases present in the data set?
- Does this data contain personally identifiable information? What steps will I take to protect this information?
Pro tip: In addition to identifying and communicating about data limitations before analysis, you will also need to make sure stakeholders are aware of any limitations still affecting the results during your presentation.
Share Findings
One of the most important communications you will have with stakeholders will be sharing your findings, often through presentations. This will mean translating the results, concepts, and terms of your analysis for wider audiences. When sharing the results of your analysis with stakeholders, there are some best practices that you should apply:
- Craft results to the needs of your stakeholders. Communicate why this data will help them achieve their goals.
- Determine the visualizations and/or dashboards that are the most effective. What data will you need to show and how do you want stakeholders to interact with it?
- Think about the design carefully. A simple yet visually appealing approach to visualizations is always the best.
- Use a hierarchy of data in your visualizations/dashboards. Information that is most important should be easily accessible, but you should provide a path for more details.
What should I keep in mind when I share results?
- What information is the most important to my audience?
- What is the most efficient way to share with the tools available and the time I’m allotted?
- What can I do to make the key points effectively?
Presentations
Presenting information clearly and effectively is key to a data scientist’s workflow. Communication skills that pertain to presentations include but are not limited to: the structure of your presentation, slide design, the tone of your voice and the body language you convey, and more. It’s also important to consider accessibility as you are creating any assets. Check with your organization about accessibility guidelines. You may also refer to online resources like U.S. accessibility guidelines or The World Wide Web Consortium’s (W3C) web accessibility initiative.
Tips for presentations
- Structure your presentation. Be sure there is a logical structure: a beginning, middle, and end.
- Presentation slides are not scripts. Don’t read or put complete paragraphs on presentation slides.
- Make sure your data can be understood visually and consider potential accessibility challenges for your audience.
- Focus most on the points your data illustrates.
- Share one—and only one—major point from each chart.
- Label chart components clearly.
- Visually highlight “Aha!” zones.
- Write a slide title that reinforces the data’s point.
A solid presentation can help others understand the findings of your data analysis and ensure that you are effectively communicating.
Key takeaways
Effective communication is important for data professionals. Regardless of where you are in the framework of a project, communication can inform and empower your stakeholders. Identify the needs of your audience and invite feedback. Remember that your role is to connect the data, technology, and the stakeholders. When sharing the results of your data analysis, make your presentations clear, focused, accessible, and take into account any assumptions or limitations presented by the data. Demonstrate your value by being available and ready to share insights in a simple way that promotes general understanding.
Practice Quiz: Activity: Communicate with stakeholders in different roles
Reading: Activity Exemplar: Communicate with stakeholders in different roles
Reading
Assessment of Exemplar
ompare the exemplar to your completed activity. Review your work using each of the criteria in the exemplar. What did you do well? Where can you improve? Use your answers to these questions to guide you as you continue to progress through the course.
Email #1 to the new data professional provides:
- An overview of the data team’s workflow. This information gives the new data professional insight into how the data team shares their results and invites feedback from internal stakeholders.
- The accuracy goal for the visitation prediction model. Knowing the project objective is important for a data professional working to develop an effective ML model.
Email #2 to the new public relations writer provides:
- Relevant information for creating non-technical articles that promote the NPS’ mission and work. This information includes the purpose and benefits of the visitation prediction project, and the problem the project is addressing.
- Direct, non-technical language that does not include unnecessary detail.
Both emails:
- Invite the recipient to ask follow-up questions. Questions are an opportunity to improve communication and learn more about the project.
Email #1: Email to a new data professional on the NPS data team |
Dear Akbar, My name is Cynthia, one of the data professionals with the National Park Service and a member of the data team responsible for the visitation prediction project. Welcome to the team! I look forward to working with you. As a data professional, you will need to know about the data team’s workflow. At the start of a new project, the entire team contributes to a strategy document that includes the project’s scope and objective, data sources, and key milestones. Next, the team cleans, organizes, and explores the data. Then, we build and test machine learning model(s). Finally, we share the results with stakeholders and receive feedback. The accuracy goal for the visitation prediction model is 90%. If you have further questions about the project, please feel free to reach out anytime. Cynthia DelgadoData ScientistNational Parks Service Data Team |
Email #2: Email to a new writer for NPS public relations |
Dear Victoria, My name is Cynthia, one of the data professionals with the National Park Service and a member of the data team responsible for the visitation prediction project. Welcome to the team! I look forward to working with you. I’ve been asked to provide you with an overview of the visitation prediction project. The recent increase in visitation is a major concern for the NPS. In 2022, the NPS received about 312 million recreation visits, an increase of 15 million visits from 2021. 26 percent of total visits occurred in the top 8 most visited parks. Unexpected increases in visitation can stress the natural environments and wildlife within the parks, and reduce the overall quality of visitor experience. NPS leadership has asked the data team to build a model that will accurately predict future visitation at the most visited parks. A powerful model can help park managers better understand trends in future visitation, take proactive measures to protect the parks’ natural and cultural resources, and improve visitor experience. If you have further questions about the project, please feel free to reach out anytime. Cynthia DelgadoData ScientistNational Parks Service Data Team |
Video: Communication drives PACE
The PACE framework is a flexible tool that can be used to manage data projects. It can be used in a linear progression, but it is also possible to iterate between stages. Communication is essential at all stages of the PACE framework, and data professionals should be prepared to adjust their plans as needed.
Here is an analogy to help you understand how to use the PACE framework in data projects:
Imagine that you are building a house. The PACE framework would be like the blueprint for the house. It would tell you what steps you need to take to build the house, and in what order.
First, you would need to plan the house. This would involve deciding on the size and style of the house, as well as the layout of the rooms. Once you have a plan, you can start to analyze the lot and consider other variables such as cost.
Next, you would need to construct the foundation. This is the foundation of the PACE framework, and it is important to make sure that it is strong and stable. Once the foundation is in place, you can start to build the frame of the house.
After the frame is in place, you can start to install the roof. This is the final step in the construction phase of the PACE framework. Once the roof is in place, the house is ready for windows, doors, and other finishes.
The PACE framework is a valuable tool for managing data projects. By following the PACE framework, you can ensure that your data projects are well-organized and efficient.
Here are some tips for using the PACE framework in data projects:
- Be flexible. The PACE framework is flexible, so don’t be afraid to iterate between stages.
- Communicate effectively. Communication is essential at all stages of the PACE framework. Be sure to keep your stakeholders informed of your progress and to respond to their questions in a timely manner.
- Be adaptable. Things don’t always go according to plan, so be prepared to adjust your plans as needed.
The PACE framework is a powerful tool that can help you to be a more effective data professional. By following the PACE framework, you can ensure that your data projects are successful.
Communication drives PACE in Data Science
Communication is essential at all stages of the PACE framework, but it is especially important in the later stages of construct and execute. This is because it is at this stage that the data scientist is working with other stakeholders to implement the insights and recommendations that they have developed.
Here are some tips for communicating effectively in the later stages of PACE:
- Be clear and concise. When communicating with stakeholders, be sure to use clear and concise language. Avoid using jargon or technical terms that they may not understand.
- Be specific. Don’t just tell stakeholders that you have made a discovery or developed a recommendation. Be specific about what you have found and what you are recommending.
- Be proactive. Don’t wait for stakeholders to come to you with questions. Be proactive and reach out to them to provide them with updates on your progress and to answer any questions they may have.
- Be receptive to feedback. Be open to feedback from stakeholders and be willing to make changes to your work based on their feedback.
Here are some specific examples of how communication can drive PACE in data science:
- Planning: A data scientist can communicate with stakeholders to understand their needs and goals. This information can then be used to develop a plan for the data science project.
- Analyze: A data scientist can communicate with stakeholders to gather data and feedback. This information can then be used to analyze the data and identify insights.
- Construct: A data scientist can communicate with stakeholders to develop and test solutions. This feedback can then be used to improve the solutions.
- Execute: A data scientist can communicate with stakeholders to implement solutions and monitor their effectiveness. This feedback can then be used to make adjustments to the solutions as needed.
Here is an example of how communication can drive PACE in a data science project:
A data scientist is working on a project to develop a model to predict customer churn. In the planning stage, the data scientist communicates with stakeholders to understand their needs and goals. The stakeholders indicate that they are interested in a model that can predict customer churn with a high degree of accuracy.
In the analyze stage, the data scientist gathers data from a variety of sources, including customer surveys, support tickets, and purchase history. The data scientist then analyzes the data to identify patterns and trends.
In the construct stage, the data scientist develops a number of different models to predict customer churn. The data scientist then tests the models on a holdout dataset to evaluate their performance.
In the execute stage, the data scientist deploys the best-performing model to production. The data scientist then monitors the performance of the model and makes adjustments as needed.
Throughout the project, the data scientist communicates regularly with stakeholders to keep them updated on the progress of the project and to gather feedback. This communication helps to ensure that the project is meeting the needs of the stakeholders and that the model is being implemented effectively.
Communication is essential for the success of any data science project. By following the tips above, data scientists can communicate effectively with stakeholders and drive PACE throughout the project lifecycle.
Previously, you were introduced
to the PACE framework. As a reminder, PACE
has four stages, plan, analyze,
construct, and execute. We also examined
the rationale and key elements involved in
effective communication. Now, let’s investigate
how they can be integrated together
within data projects. At first glance, the
PACE framework easily enables a wide view of an
entire project’s workflow, that is, each stage
from planning to executing is logically
sequenced with the beginning, middle, and end of
a data project. As you may recall though, PACE is incredibly
flexible and it doesn’t need to be employed
in a linear progression. Often, iteration makes
sense in projects. Let’s unpack that
with an example. For reference, we can compare it to the construction
of a building. First, a blueprint is created. This is where the
planning happens. Next, we lay the foundation. We can do this once
we’ve analyzed the lot space and considered
other variables like cost. Then we add the frame. After that, the roof
can be installed. By the time the structure
is ready for moving, the builder will have progressed through the entire workflow, planning, analyzing, constructing, and executing
the client’s vision. In practice, the PACE workflow is meant to serve as
a navigational tool. We created it with the goal of helping you understand the data professional’s workflow and as an aid you can consult
in your future role. Now, let’s return
to the example. With the roof completed, that makes it possible to begin the inside construction
like installing drywall, electrical components,
and plumbing systems. Each of these jobs also has its own PACE workflow
demonstrated on its own planning document within the larger blueprint, each requiring planning, analyzing, constructing,
and executing. Just like the building example
we’ve been discussing, as data projects move
into the construct and execute stages
on the global level, you may need to return
to the earlier stages to incorporate additional data or feedback from other
stakeholders. Even while the global project is transitioning into a
new phase of PACE, there can still be
upcoming tasks that are just beginning
their PACE cycles. Regardless of where you might
be in the PACE workflow, communication is what drives the framework to the
realization of the project. At each stage within
the framework, there will always be a need for communication to
improve the workflow. This could be asking
questions about your data, gathering
additional sources, updating stakeholders
on progress, or presenting findings
and receiving feedback. One of the most
important considerations behind the development
of PACE was providing a flexible
structure that allows you to adjust to changes
within a project. Let’s return to our
building example. Let’s say that during
the installation of the electrical system, the property owner has communicated that
they wish to have an additional charging port for electrical vehicles
added to the plan. To facilitate the change, you would revisit the
PACE framework to plan, analyze, construct, and
execute this new request. Just like in this example, requests from other stakeholders
can come in at anytime. Regardless of the timing of an additional request or task, data professionals need
to be available and accessible throughout the
entire project cycle. Sometimes you may
need to speak at a meeting or participate
in a progress update. Additionally, you may update your progress within
a tracking system. Email conversations and chat
discussions will keep others involved and up-to-date with where you are in your workflow. I’m excited for you to develop
some hands-on experience, practicing different
communication strategies through each stage of PACE. You’ll have opportunities to do this later in the program. For now, I want you to remember that a good
data professional is a proactive communicator who responds to questions
in a timely fashion. Keeping other
stakeholders up-to-date with clear explanations can make you the most effective data professional that you can be.
Reading: Elements of successful communication
Reading
As you have been learning, communication is the driving force behind PACE because data professionals need to be able to communicate effectively with stakeholders while working through different stages of a project. You have already learned some important tips for effective communication. But, there are a few more elements for successful communication you should consider. This reading provides best practices for successful communication that you can follow in your workplace communications.
Understanding why
Having a clear vision of why you are communicating is the first thing you need to consider. Your “why” depends on the context set by the business or organization you work for as well as the goals orienting the project. When crafting any form of communication, use your why to guide main ideas so that your audience can identify how to act or respond with purpose.
When you prepare to communicate, take a moment to outline important goals and expectations you have, like:
- Goals of the project you are communicating about
- What you hope to gain from this communication
- What you’re asking your audience to do
- What you need your audience to understand
Understanding the why behind your communication will help you organize your thoughts and develop clearer, more direct communication.
Set the stage
When you are developing effective communication, you have to consider more than just the why–you also need to think about where the communication is taking place. Setting will have a direct impact on how your message is delivered and how you shape it. As you prepare to communicate, consider the most appropriate way to communicate for the setting you plan to be in.
On the job, it’s possible that you will communicate in a variety of settings. What information you share, how you share it, and how you follow up will depend on the context of that communication. For example, you might:
- Ask a coworker for advice about a recent obstacle over lunch
- Send an email updating all the stakeholders about an important project
- Share progress with your team in a weekly meeting
- Present the results of your analysis to a boardroom of executives
Each of these settings will require you to consider how you’re communicating, what each of those audiences need, and what you need from them in return. As you develop your communication skills, don’t forget that the setting can be just as important as the actual communication.
How to work one-on-one and in small groups
One of the most common settings you will work in as a data professional is a one-on-one or small group meeting. As you prepare to communicate in these settings, remember that it is important to:
- Respect your colleagues’ time by scheduling a meeting in advance
- Convey interest by practicing active listening
- Check for alignment by asking questions
All about time
Time is a currency in the professional world. It’s very important to be efficient–this includes making sure your communication is understandable so that stakeholders can quickly comprehend your message. To ensure your message is clear and concise, remember to always:
- Use direct language
- Minimize wordiness
- Avoid unnecessary details
- Always strive for clarity
- Use proper grammar and punctuation
- Keep vocabulary simple and avoid technical language
- Break complex ideas into shorter sentences to make concepts easier to understand and remember
Not only will these suggestions help make your communication efficient and easier to understand, they will also save you time having to re-explain important concepts. And more than that, your colleagues will be grateful that you respected their time.
Active Listening
As you begin your career as a data professional, you will spend a lot of time in meetings and in conversation. Many stakeholders are from different departments both inside and outside of your organization. The information shared during these interactions is valuable. Often, it’s where you gather insight into how the business operates, its goals, key milestones, and parameters within projects.
When you listen actively, you:
- Invite understanding of others
- Develop empathy for others and their responsibilities
- Build a connection with colleagues
- Promote trust
When you are practicing active listening, you make the effort to understand the speaker’s point of view. This helps you understand what other people are trying to communicate and sets you up to ask better, more insightful questions.
Asking Questions
Data professionals aren’t automatically developing solutions. For data analysis to be effective, data professionals need to ask the right questions. In fact, the entire data analytical process depends on it.
Asking questions is a powerful communication tool. Asking the right questions can lead to institutional learning and a fruitful exchange of ideas. Many times, questions invite innovation and initiate efforts that can help improve projects and overall workflow.
Asking questions builds rapport and trust among team members. The right questions can often help mitigate business risks by uncovering unforeseen pitfalls and hazards. Here are a few tips to help guide your questioning:
- Ask questions that haven’t been answered already
- Ask questions that reveal the bigger picture
- Ask questions that gather information or further the knowledge of the team
- Ask questions that can help clarify misunderstandings
Effective questions are more likely to get you the answers you need to do your best work– which is good for the whole team.
Key takeaways
In this reading, you learned that communication is present in all aspects of data professional work. Focus on the purpose, setting, and timing of your communication in order to promote more successful discussions with your team. Additionally, becoming an active listener that asks relevant questions enables more efficient communication and invites the perspective of other stakeholders. All these factors add up and make a big difference in how effectively you communicate as a data professional.
Practice Quiz: Test your knowledge: Elements of communication
Which element of communicative exchange involves thinking about the reason why the communication is taking place?
Purpose
The purpose element of communicative exchange involves thinking about the reason why the communication is taking place.
To work successfully, PACE must be employed in a linear progression.
False
PACE is incredibly flexible and does not need to be employed in a linear progression
Fill in the blank: Regardless of the PACE workflow stage, _ drives the framework through to project realization.
communication
Regardless of the PACE workflow stage, communication drives the framework through to project realization.
Communicate like a data professional
Video: Connect PACE with upcoming course themes
When using the PACE framework, it is important to remember that each stage of the workflow is not mutually exclusive. Different roles, teams, projects, and workflows may put emphasis on different stages of the PACE framework. Although you may be working on a task that is primarily focused on, for example, analyzing data, there will still be elements from the other stages of the PACE framework that will affect your work as well.
For example, if you are working on a project to predict customer churn, you will likely spend most of your time in the analyze stage. However, you will also need to plan the project, construct a data model, and execute the model to produce predictions. Additionally, you will need to communicate your findings to stakeholders, which involves elements of planning, analysis, and execution.
The PACE framework can be applied to each course in a data science program. For example, in a Python course, you may focus on learning the language and its capabilities for data analysis (planning stage). In the course’s portfolio project, you may shift into analysis, but there will also be elements of planning, constructing, and even execution as you create the final product.
In a data preparation course, you may focus on learning how to clean and prepare data for analysis (analysis stage). As you become familiar with the foundations of statistics, you will continue analyzing data and construct new tools for your toolbox that you will apply in your portfolio project.
In a regression modeling course, you may extend your experience in the analysis stage and put it into practice by constructing data models. You will also practice executing by summarizing the results and insights to provide value to your stakeholders.
In an advanced modeling course, you may further expand your analysis and construction skills within that particular portfolio project.
Even in a career resources course, you will be using the PACE framework. You will be planning by collecting information, analyzing the job market, and constructing your resume and portfolio.
In the capstone project, you will have the chance to use the entire PACE framework through scenarios and data provided by industry partners.
The PACE framework is an excellent way to help guide you as you gain knowledge and confidence. Understanding how to classify tasks and proactively interact with the PACE framework will help you develop good habits and eventually develop your own professional workflow.
Tutorial: Connect PACE with upcoming course themes in Data Science
The PACE framework is a data science workflow that consists of four stages: Planning, Analysis, Construction, and Execution. Each stage is important for the successful completion of a data science project.
How to connect PACE with upcoming course themes in Data Science:
- Identify the main themes of your upcoming course. What skills and concepts will you be learning?
- Map each theme to the PACE framework. How will you use the skills and concepts you learn in each stage of the PACE framework?
- Think about how you can apply the PACE framework to your course assignments and projects. For example, if you are working on a project to predict customer churn, you might use the PACE framework as follows:
- Planning: Identify the business goals of the project, gather data, and develop a plan for analysis.
- Analysis: Clean and prepare the data, explore the data to identify patterns, and build machine learning models.
- Construction: Deploy the machine learning models to production so that they can be used to predict customer churn.
- Execution: Monitor the performance of the models and make adjustments as needed.
Here are some specific examples of how you can connect PACE with upcoming course themes in Data Science:
Course theme: Python programming
PACE stage: Planning and analysis
How to connect: Python is a powerful language for data science tasks such as data cleaning, analysis, and visualization. In your Python course, you will learn how to use Python to perform these tasks. You can use the PACE framework to think about how you will use Python to plan and analyze data for your upcoming projects.
Course theme: Data preparation
PACE stage: Analysis
How to connect: Data preparation is an essential step in any data science project. In your data preparation course, you will learn how to clean and prepare data for analysis. You can use the PACE framework to think about how you will use data preparation tools and techniques to analyze data for your upcoming projects.
Course theme: Regression modeling
PACE stage: Analysis and construction
How to connect: Regression modeling is a popular technique for data science tasks such as prediction and forecasting. In your regression modeling course, you will learn how to build and evaluate regression models. You can use the PACE framework to think about how you will use regression modeling to analyze data and build predictive models for your upcoming projects.
Course theme: Capstone project
PACE stage: All stages
How to connect: The capstone project is an opportunity to apply the skills and concepts you have learned throughout your data science program. You will work on a real-world data science problem and produce a solution. You can use the PACE framework to plan, analyze, construct, and execute your capstone project.
By connecting PACE with upcoming course themes in Data Science, you can develop a deeper understanding of the data science workflow and learn how to apply the PACE framework to your own projects.
Fill in the blank: During the lessons involving career resources, you will be operating in the _____ stage as you collect information about your future as a data professional.
planning
During the lessons involving career resources, you will be operating in the planning stage as you collect information. In the plan stage, you define the scope of your project and identify your organization’s informational needs.
You’re nearing the end
of your first course. We’ve discussed
some key concepts, especially in the
areas of communication and data workflow through
the PACE framework. As you’re preparing for your
first portfolio project, I’d like to point out
a vital consideration when using the PACE framework. Each stage of the workflow
is not mutually exclusive. Different roles,
teams, projects, and workflows may put emphasis on different stages of
the PACE framework. Although you may be working on a task that is
primarily focused on, for example, analyzing data, there will still be elements
from the other stages of the PACE framework that will
affect your work as well. Let’s take a look at the way this program applies
the PACE framework. We can take a global
perspective and say that the earlier courses
are heavier on planning and analysis and the later courses are for
construction and execution. But that’s a very wide view. If you take a closer look, you’ll discover
that each course is operating within its
own PACE framework. In your Python course, you’ll be acquiring
knowledge to enable you to use the language
for data analysis. Because you’re
acquiring new skills, much of the course may be classified in the
planning stage of PACE. As you move on to that
course’s portfolio project, you’ll shift into analysis. But this will have elements
of planning, constructing, and even execution as you
create the final product. Next, you’ll learn how to prepare data to reveal
the stories within. Here, you’ll lean into
the Analyze stage. As you become familiar with the foundations of statistics, you’ll continue analyzing
data and you’ll construct some new tools for your toolbox that you will apply in
your portfolio project. While you’re
exploring regression, you’ll extend your experience
in the analysis stage and put it into practice by
constructing data models. You’ll also practice
executing by summarizing the results and insights to provide value to
your stakeholders. Advanced modeling will further
expand your analysis and construction skills within that particular
portfolio project. Even while you’re expanding your knowledge of
career resources, you’ll be operating
in the planning stage as you collect information, the analysis stage, while
processing information about the job market and the constructing stage while assembling your
resume and portfolio. You’ll have an
opportunity to bring all your newly acquired
knowledge and skills together in the
capstone project. Here, you’ll have
the chance to use the entire PACE
framework through scenarios and data provided
by our industry partners. Even though some stages are more prominent than others
in each course, you’ll still see evidence of
all the stages throughout. You can look at PACE
as the scaffold that surrounds the
exterior of a building. With this scaffold in place, different tasks within
the building can use the same workflow structure without disrupting
the entire project. As you can see,
the PACE framework is an excellent way to help guide you as you gain
knowledge and confidence. Understanding how to classify tasks and proactively interact, will help you develop
good habits and eventually develop your
own professional workflow.
Reading: The value of the PACE strategy document
Reading
You have learned about the PACE workflow and how it helps bring structure to the data analytical process. This reading introduces the PACE strategy document. It is a resource designed to assist you in this program and throughout your career as a data analytics professional.
Why do I need the PACE strategy document?
The videos, readings, activities, and projects in this program are a foundation for advancing your data skills and knowledge. But, success in the data career space involves more than data analytical skills. Data professionals are often involved in organizational decision making. This requires them to communicate about data and the results of data analysis with a variety of stakeholders.
In the advanced data analysis program, you’ll be introduced to different aspects of the field, which data analytics professionals encounter. Concepts and skills are arranged in a logical order and organized into courses that will prepare you for more advanced analytical tasks.
After each course, you’ll be asked to develop an end-of-course project that demonstrates your mastery of expected data professional skills, such as your analytical and communication skills. To assist, you will receive an individual PACE strategy document for each of the course projects. Inside the PACE strategy documents, you’ll find helpful tips and opportunities to reflect on what you have learned and consider how to apply it to your job as a data analytics professional. Additionally, your responses within these strategy documents will help you create executive summaries that will inform decision makers and stakeholders of a project’s progress.
PACE strategy documents provide evidence of your expanded knowledge and can serve as a powerful motivator when acquiring new skills. Commitment to an educational program requires dedication and persistence. Your knowledge base and technical proficiency will be expanded through this journey. The gradual nature of personal growth makes it difficult to monitor day-to-day progress. Each PACE strategy document is designed to function as a record of your progress while developing new data analytical skills. The strategy documents will also help you improve communication skills by providing thoughtful questions designed to help identify and detail each step of your data analysis.
A look at the PACE strategy document
You will find a PACE strategy document included with the end-of-course project for each course in this program. Even though these strategy documents were designed for the specific needs of a particular course, there are consistent elements in each of them.
Instructions
In the “Instructions” section of the PACE strategy document, you will find general guidelines and special considerations for completing the document.
Course project recap
In this section, the goals for each end-of-course project are outlined. By completing each task and the items needed for your projects, you will achieve these goals. No matter which workplace scenarios you select, the project goals will align with the knowledge you have gained in that course.
Relevant interview questions
This section of the PACE strategy document builds context around your data tasks. The questions unlock a deeper understanding of data analytics, previewing the way you’ll be able to speak after completing each course and its corresponding projects. During your job search, these questions can help you prepare for the types of questions you’ll encounter during technical interviews.
Review relevant course materials
In this section of the PACE strategy document you are given links to course materials you can review and reference as you complete each project. Links to relevant course materials provide you with quick access to relevant course information you need to complete your project.
Reference guide
In the “Reference Guide,” you can find an outline of tasks required to complete the end-of-course project and the stage of PACE that each task addresses. Additionally, you can refer to the material when you are on the job completing similar tasks and projects later in your career.
Data project questions & considerations
The questions in this section are specific to different stages of the PACE workflow. These “Data Project Questions & Considerations“ directly correspond to the questions you will encounter in the Jupyter notebooks for courses 2 – 6. The answers you give to these questions will help you map out your thought process through each stage of the project.
PACE strategy documents and Jupyter notebooks
Each end-of-course project will also include a specially created Jupyter notebook containing helpful tips to assist you when programming project elements. Similar to the strategy documents, each notebook includes thought-provoking questions that will help guide you through the tasks of each end-of-course project. You find some questions appear in both locations, signifying relevance in both areas of the project. The information in these documents can be referenced together during the executing stages of each project to produce executive summaries to inform your team members and stakeholders.
The benefits of the PACE strategy documents
Gathering content for a portfolio can be challenging without the proper resources. This is where preserving detailed records of your decision making may pay off. The more you consider the questions at each stage of a project, and preserve thoughtful responses, the more valuable these PACE strategy documents can be for your future. Each PACE strategy document offers you a wealth of content that you can use to create a cohesive and branded portfolio. By creating a collection of your thoughts and internal processes, you develop a valuable resource you can reference throughout your career.
Key takeaways
The PACE strategy document will help you complete the end-of-course projects by providing you with questions that deepen your understanding of the data analysis process. PACE strategy documents offer valuable insight into your personal workflow and provide a source of information that enhances your resume, portfolio, and job interview preparation.
Reading: Communicate objectives with a project proposal
Reading
In this reading you will continue examining communication within the data workspace. As you have learned, communication is a key part of all aspects of data professional work. On a data team, project tasks and responsibilities are shared by different data professionals. Effective communication and collaboration among all team members and stakeholders is key to the success of any data project.
A project proposal can provide the structure and communication needed for tracking tasks. In addition, project proposals are beneficial for teams when facing challenges that require a high degree of flexibility. As projects progress, the expectations, resources, or even team members can change. This will require adjustments within a project that can impact the overall workflow and delivery date.
Project proposals
A project proposal’s main function is to outline objectives and requirements. Project proposals present ideas in more detailed and actionable segments often called milestones. Proposals are commonly created with input from team members and other stakeholders. It may also be the case that project proposals are shared with clients or executives to gain approval and inform them of a project’s path to completion. Project proposals are used across a multitude of industries and organizations. Although the design and layout of project proposals can vary, there are key elements that are common among them.
Elements of a project proposal
Each project proposal contains important information that a team will need to consider before work begins. Below is a brief explanation of some common sections you will find in project proposals. Note that the format of project proposals will vary, so not every section described here will be included in every project proposal.
Project title: The title of the project is prominent, usually placed near the top of a document. Effective titles are brief and purposeful. Depending on the context and circumstances surrounding a project, the title can change over time.
Project objective: The objective statement is a one to three sentence explanation of what the project is trying to achieve.
Milestones: Milestones are groupings of tasks within a project, breaking the work needed into smaller, manageable goals. Milestones assist in the delegation and scheduling of work that needs to be completed within projects.
- The milestones in the provided example are representative of future end-of-course projects.
Tasks: Tasks detail the work that needs to be completed within a milestone.
- The tasks in the provided example parallel some of the work you will complete in upcoming end-of-course projects.
Outcomes: Outcomes are the completed actions or results that allow a project to continue.
Deliverables: Deliverables are items that can be shared amongst team members or with stakeholders. These are the end products of work undertaken for a project.
Stakeholders: The individuals or groups who are directly involved and have a vested interest in the success of a project. Input from stakeholders can serve as a basis for making decisions throughout a project.
Estimated time: At the beginning of a project, the time needed to complete milestones is estimated. As a project develops, these estimates will often need to be updated to account for adjustments to timelines or changes in team members.
Sample project proposal
The sample project proposal, linked below, deals with a fictional visitation prediction project undertaken by the U.S. National Park Service (NPS). Use this document as a reference as you review each of the following sections.
This project proposal’s audience is the NPS data team. The purpose is to gather a comprehensive list of project tasks and divide them into smaller actionable groupings or milestones. Project proposals assist project managers in setting up task tracking, scheduling, and allocating resources. Furthermore, they serve as a reference for the team and as a valuable tool when new members are added to the project.
To access the sample project proposal, click the following link and select “Use Template.”
Link to sample project proposal: Visitation prediction project proposal
PACE and project proposals
In this course, you learned about the scalability of PACE (Plan, Analyze, Construct, and Execute). Through the PACE framework, projects can be organized globally by outlining their main tasks and deliverables. At the same time, each individual task within a project can be broken down into smaller actions.
You will discover that PACE strategy documents are a great reference when working on project proposals. During your end-of-course projects, you’ll be presented with questions that will assist you in identifying the planning, analyzing, constructing, and executing stages. The more time you spend considering and answering each question, the more information you’ll have available to you when creating project proposals.
Key takeaways
A project proposal is a plan of action that outlines what needs to be accomplished and how to achieve your intended goals and outcomes. Proposals define a project’s purpose and scope, and list key milestones, deliverables, timelines, and schedules. It’s important to update proposals throughout the course of a project, as the project’s scope, objectives, and stakeholders may change over time.
Reading: Connect PACE with executive summaries
Reading
In this reading, you will continue to examine communication within the data professional workplace. Regardless of workflow, data professionals need ways to share and communicate plans, updates, and summaries about projects. A document called an executive summary is used to update decision makers who may not be directly involved in the tasks of a project. In your role as a data professional, you will often be involved in creating executive summaries.
Executive summaries
Executive summaries are documents that summarize the most important points about a project, giving decision makers a brief overview of the most relevant information. They can also be used to help new team members quickly become acquainted with a project. The format is designed to respect the responsibilities of decision makers and/or executives who may not have time to read and understand an entire report.
Executive summaries are used across numerous industries and organizations. There are many ways to present information within an executive summary, including software options built specifically for that purpose. In this program, you will primarily consider a one-page format within a presentation slide. Although the design and layout of executive summaries can vary, there are key elements that are common among them.
Elements of an executive summary
Executive summaries are used across a wide variety of businesses and typically include the following elements:
Project title: A project’s theme is incorporated into the executive summary title to create an immediate connection with the target audience.
The problem: A statement that focuses on the need or concern being targeted or addressed by the project. Note that the problem can also be referred to as the hypothesis that you’re trying to prove through data analysis.
The solution: This statement summarizes a project’s main goal. In this section, actions are described that address the concerns outlined in the problem statement.
Details/Key Insights: The purpose of this section is to provide any additional background information that may assist the target audience in understanding the project’s objectives. Determining what details to include depends on the intended audience.
Next steps/Recommendations: Information that supports the actions the team plans to take. This can also include recommendations for decision makers based on the insights gained over the course of the project. In this section, a data professional may also include general project reflections. When you are adding to this section, include at least one point for recommendations and one for the suggested next steps.
Sample executive summary
The following linked sample executive summary deals with a fictional visitation prediction project undertaken by the U.S. National Park Service (NPS). The intended audience of this summary is a group of decision makers from NPS leadership. The purpose of this summary is to share the insights gained through data analysis of recreational park visits. Each section delivers a short statement without embellishment. This allows decision makers to quickly grasp the most relevant points about a project. Reference this document as you review each of the following sections.
To access the sample executive summary, click the following link and select “Use Template.”
Link to sample executive summary: Visitation prediction project executive summary
PACE and executive summaries
In this course, you explored the PACE (Plan, Analyze, Construct, Execute) workflow and how it can help guide projects. Through PACE, the tasks and deliverables of a project are clearly identified and recorded in a PACE strategy document.
You will discover that PACE strategy documents are a great reference when working on executive summaries. When planning, analyzing, constructing, and executing your end-of-course and capstone projects, the PACE strategy documents provide questions to guide you. The more time you spend considering and answering each question, the more information you’ll have available to you when creating executive summaries.
Key takeaways
Executive summaries offer an effective way to share information with decision makers, clients, and executives. These documents summarize the most important information within a project or plan of action, and share key insights and results. Typically, an executive summary reports on an identified problem and outlines the solutions used to address the problem.
Practice Quiz: Activity: Create a project proposal
Reading: Activity Exemplar: Create a project proposal
Reading
Completed Exemplar
To review the exemplar for this course item, click the following link and select Use Template.
Link to exemplar: Predictive maintenance project proposal
Assessment of Exemplar
Compare the exemplar to your completed activity. Review your work using each of the criteria in the exemplar. What did you do well? Where can you improve? Use your answers to these questions to guide you as you continue to progress through the course.
Note: The exemplar represents one possible way to complete the project proposal. Your project proposal will likely differ in certain ways. What’s important is that your project proposal organizes and communicates information that will help the data team successfully complete the project.
The project proposal provides:
- A brief and purposeful project title
- An objective statement that clearly and concisely describes the goal of the project
- A list of key tasks that details the work that needs to be completed within each milestone
- A list of deliverables that indicates the completed items to be shared with team members or stakeholders
- A time estimate for achieving each project milestone
Practice Quiz: Test your knowledge: Communicate like a data professional
Which PACE stage involves acquiring new skills for data work?
Plan
The plan PACE stage involves acquiring new skills for data work.
Which PACE stage involves preparing data in order to reveal the stories data tells?
Analyze
The analyze PACE stage involves preparing data in order to reveal the stories data tells.
Review: Data applications and workflow
Video: Wrap-up
You have completed the data workflow overview, which covered a variety of important concepts, including:
- The PACE framework, which can be used to structure and guide data projects
- Effective communication, which is essential within the PACE framework
- External factors that can impact data analysis, such as data quality and availability
- Internal factors that can impact data analysis, such as bias within data
You are now prepared to begin working on your first portfolio project.
Tips for the weekly challenge:
- Review the materials covered in the data workflow overview.
- Use the PACE framework to structure your project.
- Communicate effectively with your team members.
- Be aware of the external and internal factors that can impact your analysis.
You’ve reached the end of
the data workflow overview. You’ve covered a lot of material and
concepts. Great job. You saw how the PACE framework
can be used to help structure and guide you through projects. Next, we learned about
effective communication and how it can be used within
the PACE framework. We looked at the external factors that
can have an impact on data analysis. We also looked at the internal factors
that can have an impact on data analysis, like bias within data. As you’re preparing for
the weekly challenge, don’t forget that you can review
any of the materials we covered. In the next section, you’ll begin
working on your first portfolio project. I wish you the best of luck.
Reading: Glossary terms from module 4
Terms and definitions from Course 1, Module 4
PACE workflow: A framework that provides an initial structure to guide the process of data analytics; PACE stands for plan, analyze, construct, and execute
Plan stage: Stage of the PACE workflow where the scope of a project is defined and the informational needs of the organization are identified
Analyze stage: Stage of the PACE workflow where the necessary data is acquired from primary and secondary sources and then cleaned, reorganized, and analyzed
Construct stage: Stage of the PACE workflow where data models and machine learning algorithms are built, interpreted, and revised to uncover relationships within the data and help unlock insights from those relationships
Execute stage: Stage of the PACE workflow where a data professional will present findings with internal and external stakeholders, answer questions, consider different viewpoints, and make recommendations
Quiz: Module 4 challenge
What stage of the PACE model begins with identifying the informational needs of the organization?
Plan
AI assistant
The stage of the PACE model that begins with identifying the informational needs of the organization is Plan.
Plan is the first stage of the PACE model and involves defining the goals and objectives of the data project, as well as identifying the data sources and resources that will be needed. The first step in the Plan stage is to identify the informational needs of the organization. This involves understanding the business challenges that the project is trying to address and the data that is needed to answer the key questions.
Once the informational needs of the organization have been identified, the next step is to develop a plan for how to collect, clean, and analyze the data. This plan should also include a timeline and budget for the project.
The Plan stage is a critical step in the PACE model, as it ensures that the project is well-defined and has a clear path to success.
Fill in the blank: In the construct stage of the PACE model, data professionals build, interpret, and revise _ and machine learning algorithms in order to uncover relationships within the data and unlock related insights.
models
AI assistant
The answer is models.
In the construct stage of the PACE model, data professionals build, interpret, and revise models and machine learning algorithms in order to uncover relationships within the data and unlock related insights.
Models are mathematical representations of the data that can be used to make predictions or forecasts. Machine learning algorithms are used to train models on historical data so that they can learn to make accurate predictions on new data.
Once a model has been built, it is important to interpret and revise it to ensure that it is accurate and reliable. This process may involve iterating on the model’s features or training it on a larger dataset.
Once a model is finalized, it can be used to generate insights that can help organizations to make better decisions. For example, a model could be used to predict customer churn, identify fraudulent transactions, or optimize marketing campaigns.
Here are some examples of how data professionals might use models in the construct stage of the PACE model:
- Build a regression model to predict sales for the next quarter.
- Build a classification model to identify customers who are at risk of churning.
- Build a recommendation model to suggest products to customers based on their past purchases.
By using models in the construct stage of the PACE model, data professionals can uncover valuable insights that can help organizations to improve their performance.
A data professional uses their communication skills to present findings from a data project to others. They also answer questions and consider different viewpoints. What stage of the PACE model does this scenario describe?
Execute
AI assistant
The stage of the PACE model that describes a data professional using their communication skills to present findings from a data project to others, answer questions, and consider different viewpoints is Execute.
The Execute stage of the PACE model involves communicating the findings of the data project to stakeholders and decision-makers. This may involve creating presentations, reports, or dashboards. It is important to communicate the findings in a clear and concise way, and to be able to answer questions about the data and the analysis.
In addition to communicating the findings, data professionals also need to consider different viewpoints and perspectives. This is because the data may be interpreted in different ways by different people. It is important to be open to feedback and to be willing to revise the findings if necessary.
Here are some examples of what a data professional might do in the Execute stage of the PACE model:
- Present the findings of a data project to a team of executives.
- Write a report on the results of a data analysis project.
- Create a dashboard to visualize the findings of a data project.
- Answer questions from stakeholders about the findings of a data project.
- Consider different viewpoints on the findings of a data project and revise the findings as necessary.
By effectively communicating the findings of data projects and considering different viewpoints, data professionals can help organizations to make better decisions based on data.
All communicative exchanges contain key elements. Which element involves considering how one’s personal biases might affect their communication?
Sender
AI assistant
The element of communicative exchanges that involves considering how one’s personal biases might affect their communication is sender.
The sender is the person who is originating the communication. They are responsible for encoding the message in a way that is clear and concise, and for ensuring that the message is appropriate for the receiver.
Personal biases can affect communication in a number of ways. For example, the sender may be more likely to notice or remember information that confirms their existing beliefs. They may also be more likely to interpret information in a way that supports their biases.
It is important for senders to be aware of their own biases and to take steps to mitigate their impact on communication. This can be done by seeking out feedback from others, by considering multiple perspectives, and by being mindful of the language that they use.
Here are some tips for senders to mitigate the impact of their personal biases on communication:
- Be aware of your own biases.
- Seek out feedback from others.
- Consider multiple perspectives.
- Be mindful of the language that you use.
- Be open to changing your mind.
By following these tips, senders can improve their communication skills and reduce the impact of their personal biases.
Which of the following are best practices when communicating? Select all that apply.
- Draft messages using proper grammar.
- Strive for clarity.
- Aim to minimize wordiness.
AI assistant
The following best practices apply when communicating:
- Draft messages using proper grammar.
- Strive for clarity.
- Aim to minimize wordiness.
Here is a breakdown of each best practice:
- Draft messages using proper grammar. This ensures that your message is easy to read and understand. It also shows that you are professional and take pride in your work.
- Strive for clarity. Be clear and concise in your communication. Avoid using jargon or technical terms that your audience may not understand. If you need to use technical terms, be sure to define them.
- Aim to minimize wordiness. Avoid using unnecessary words and phrases. Get to the point quickly and efficiently.
Using longer sentences when explaining complex ideas is not a best practice. In fact, it is generally better to break down complex ideas into smaller, more manageable chunks. This will make your communication more clear and concise.
Here are some examples of how to apply these best practices:
- Instead of: “The new product launch was a huge success, and we were able to generate a significant amount of revenue.”
- Write: “The new product launch was a success, generating significant revenue.”
- Instead of: “The new report is comprehensive and provides valuable insights into our customer base.”
- Write: “The new report provides valuable insights into our customer base.”
By following these best practices, you can improve your communication skills and ensure that your message is clear, concise, and professional.
Fill in the blank: Effective _ is used to improve the workflow in all PACE framework stages.
communication
AI assistant
The answer is communication.
Effective communication is used to improve the workflow in all PACE framework stages. It is essential for collaborating with team members, sharing findings with stakeholders, and getting feedback.
Here are some examples of how effective communication can be used to improve the workflow in each stage of the PACE framework:
- Plan: Communicate with stakeholders to understand their needs and requirements. Communicate with team members to develop a plan for the project.
- Construct: Communicate with stakeholders to keep them updated on the progress of the project. Communicate with team members to collaborate on data analysis and model building.
- Analyze: Communicate with stakeholders to share the findings of the data analysis. Communicate with team members to discuss the implications of the findings.
- Execute: Communicate with stakeholders to present the findings of the project. Communicate with team members to implement the recommendations of the project.
By effectively communicating throughout the PACE framework, data professionals can improve the efficiency and effectiveness of their projects.
Here are some tips for effective communication in the PACE framework:
- Be clear and concise.
- Be specific and use examples.
- Be open to feedback.
- Be respectful of others.
- Use appropriate communication channels.
By following these tips, data professionals can communicate effectively with stakeholders and team members, which will lead to better outcomes for projects.
What are some strategies to use when practicing active listening? Select all that apply.
- Try to understand the speaker’s point of view
- Stay involved during meetings
- Consider all viewpoints
AI assistant
The following are strategies for practicing active listening:
- Try to understand the speaker’s point of view. This means putting yourself in their shoes and trying to see things from their perspective.
- Avoid taking notes while someone is speaking. This can be distracting and can make it difficult to focus on what the speaker is saying.
- Stay involved during meetings. This means asking questions, clarifying what you don’t understand, and offering your own thoughts and ideas.
- Consider all viewpoints. This means being open to different perspectives, even if you don’t agree with them.
Here are some additional strategies for practicing active listening:
- Make eye contact. This shows the speaker that you are paying attention and that you are interested in what they have to say.
- Nod your head. This is a non-verbal cue that shows the speaker that you are understanding and following what they are saying.
- Ask questions. This shows the speaker that you are interested in learning more and that you are paying attention.
- Summarize what you have heard. This shows the speaker that you have been listening and that you understand what they have said.
By following these strategies, you can become a more active and effective listener. This will help you to better understand others, build stronger relationships, and make better decisions.
Which section of a project proposal includes groupings of tasks within the project, which break up the work into more manageable goals? 1 point Project objectives Deliverables Stakeholders Milestones
Milestones
AI assistant
The section of a project proposal that includes groupings of tasks within the project, which break up the work into more manageable goals, is milestones.
Milestones are key events in the project that mark progress towards the overall goals. They are typically used to track the progress of the project and to ensure that it is on track to be completed on time and within budget.
Milestones can be based on a variety of factors, such as the completion of specific tasks, the delivery of deliverables, or the achievement of certain goals.
Here are some examples of milestones:
- Complete the requirements gathering phase.
- Develop a prototype of the product.
- Launch the marketing campaign.
- Go live with the new website.
Milestones are an important part of project management and can help to ensure the success of the project.
Here are some tips for creating effective milestones:
- Make sure that the milestones are specific and measurable.
- Set realistic deadlines for each milestone.
- Break down the project into smaller, more manageable milestones.
- Communicate the milestones to all stakeholders.
- Track the progress of the project against the milestones.
- Adjust the milestones as needed.
By following these tips, you can create effective milestones that will help you to manage your project successfully.